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Starling Bank: Current account reviews

Name: Current account
Rating: 4.88 (27458 reviews)

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4.88

Based on 27,458 reviews, last reviewed 12th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

N/A

This product has not received a review of either 4 or 5 stars.

Latest lowest rating:

1

NO freedom of choice! I switched my starling account for another UK bank account to get a switching offer, however, when I've tried to reopen a Starling Bank account. . . I... Read more Reviewed on: 31st March 2026

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About this product

Starling Bank offer a current account that allows you to track your spending across 56 categories.

You can manage your current account through Starling Bank’s award-winning app. Current accounts include the option to set up Saving Spaces which are like virtual change jars within your account.

Starling Bank current account reviews help you find out what it’s like to be a customer. If you’ve used Starling Bank before, you can also leave a review and share your experience.

Starling Bank Current account reviews (27458)

Review of the Starling Bank, Current account:

No-Nonsense

No waiting, no excuses, simple easy banking, they show the others how it should be done. Reviewed on: 3rd February 2023

The online banking is so easy to use.

The online banking is so easy to use. Reviewed on: 16th April 2026

Very responsive customer service, quick and easy wit...

Very responsive customer service, quick and easy with no foreign fees when spending abroad! Reviewed on: 16th April 2026

Reply from Starling Bank Hey there, Thanks for the review. We're glad to hear about our team's quick response! Response date: 18th April 2026

Starling were once a very good bank - but no more.

Starling were once a very good bank. Unfortunately they became a bit lax in vetting new customers - their Know Your Customer checks were deficient. As a result they have over-reacted and now are fearful of being caught out again. They over-regulate and over-control what customers are allowed to have and to do. They do this to the extent that payments from a European government agency are delayed in a pretence at money laundering/anti-terrorism checks - for a state paensio. Reviewed on: 16th April 2026

Reply from Starling Bank Hi Tom, Thanks for leaving this review. As a bank, we are required to carry out checks on some payments. We're sorry for any trouble caused by this. To make sure we're improving, we'll pass this on as feedback with the payment review team. Happy banking, Team Starling Response date: 18th April 2026

Easy to use

Starling is a good bank that’s easy to use. Reviewed on: 16th April 2026

Reply from Starling Bank Hey there, Thanks for taking the time to leave us a review. We're glad to hear we are easy to use! Response date: 18th April 2026

Everything is good, except PayPal support

Everything is good, except the bank no longer supports PayPal payments (international) Reviewed on: 14th April 2026

Starling is the best bank in the UK

Starling has been my bank of choice for over 10 years and the attention and care they provide for their clients is second to none! I have 4 different products with Starling and cannot speak highly enough about the ease of banking with them. And in the rare ocassions when I have needed assistance, the online customer assistance has always been both efficient and helpful. As someone who cannot easily go to physical branches or do my admin during 9-5, I appreciate Starling for being available to me 24/7. Reviewed on: 14th April 2026

NO freedom of choice!

I switched my starling account for another UK bank account to get a switching offer, however, when I've tried to reopen a Starling Bank account. . . I've been refused, because Starling policy now states that once you close the account, you can no longer open another one!!! Reviewed on: 31st March 2026

Reply from Starling Bank Hi Raj, we're sorry to hear about your experience. You'd usually need to wait 12 months before you can reapply for an account with us. But we're currently making some changes to our onboarding process, and have temporarily paused applications to returning customers. While we don't have any recent news or a specific timeframe on this yet, we can assure you that we're working hard to make it available again very soon. In the meantime, stay tuned for any announcements on our website and social channels. Thanks for your patience on this, and we look forward to welcoming you soon. Team Starling Response date: 6th April 2026

Excellent budgeting features and intuitive app

Excellent budgeting features and intuitive app interface which helps make people's finances easy to understand at a glance and empowers them to take control of their spending habits. Additionally, the lack of advertising is refreshing. Reviewed on: 30th March 2026

Reply from Starling Bank Hi there, Thanks for taking the time to share such thoughtful feedback. We’re really pleased to hear the budgeting tools and app design are helping you stay on top of your finances. It’s also great to know the overall experience feels clear and free from distractions. Team Starling Response date: 31st March 2026

I've now been with Starling bank for about 5 years,T...

I've now been with Starling bank for about 5 years,There's several features I like, instant spending notifications being one of them. A saving account that pays a generous 4%, and when I had a problem a very patient agent helped me with my query. Reviewed on: 27th March 2026

Reply from Starling Bank Hi Anthony, Thanks for being with us for five years, we really appreciate your continued support! It’s great to hear the instant notifications and savings features are working well for you, and even better to know our team was able to help when you needed it. Team Starling Response date: 31st March 2026

Use for everyday needs.

Use for everyday needs. Love the pie visual to see where my money is being spent. Easy to use! Great for the simple banking. Even have saving pockets where I round up and can find random bits of money! Always a nice surprise . Doesn’t take much space in my phone either Reviewed on: 26th March 2026

Reply from Starling Bank Hi there, It’s great to hear how you’re using the app day to day. The spending insights and saving spaces are there to make things clearer and a bit more rewarding, so it’s lovely to know they’re making a difference. We’re especially glad you’re enjoying those little surprise savings along the way. Team Starling Response date: 31st March 2026

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