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Starling Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (27329 reviews)

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4.94

Based on 27,329 reviews, last reviewed 11th Mar 2025

586% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Offering a good savings rate. Offering a good savings rate. Update me on new bank being delivered. Easy to use and confirmation when transaction are mads Reviewed on: 11th March 2025

Latest lowest rating:

2

Poor customer service and dispute resolution Poor customer service and dispute resolution Reviewed on: 1st March 2025

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About this product

Starling Bank offer a current account that allows you to track your spending across 56 categories.

You can manage your current account through Starling Bank’s award-winning app. Current accounts include the option to set up Saving Spaces which are like virtual change jars within your account.

Starling Bank current account reviews help you find out what it’s like to be a customer. If you’ve used Starling Bank before, you can also leave a review and share your experience.

Starling Bank Current Account reviews (27329)

Review of the Starling Bank, Current Account:

Haven’t looked back since switching

I switched to Starling over a year ago, and haven’t looked back. the functionality is excellent and easy to use, ”Spaces” are one of the best inventions/concepts for banking. I love the control and visibility it gives me. Customer service has been excellent on the rare occasion I have had any issues. I like the ethical stance, plus the zero fee foreign exchange, Reviewed on: 13th March 2024

A great online account

I have been with Starling for over 5 years and the bank has improved its services year after year. Any problems I have had (and to be honest have been caused by myself) are dealt with quickly by the customer service team. The App is excellent and they keep it fresh by improving it every year. I particularly like the icons and backgrounds that can be changed with the seasons. It’s nice to see snow when you are checking your balance. It’s easy to set up savings pots to which you can even add a ‘virtual debit card’ to make payments from. You can also set up direct debits to be paid from savings pots. I have never had any problems with the App, I’ve never been unable to make payments and I am very happy with both the service I have received and the feeling of confidence I have with the bank. Reviewed on: 26th February 2025

Reply from Starling Bank Hi Ray, thanks for your review, we really appreciate it. We aim to make banking convenient and hassle-free so we're glad to hear we're hitting the mark. It's great you're making the most of our Spaces and Virtual cards. Did you know you can add images to each space, we find doing this makes organising our funds a lot easier and also look nicer! We hope you enjoy being part of the Starling family for many years to come. Team Starling Response date: 28th February 2025

Great people to work with.

Great people to work with. Professional yet easygoing and always respond very, very quickly Reviewed on: 26th February 2025

Whenever I had any questions their team is always on...

Whenever I had any questions their team is always on hand to help as soon as possible. There isn’t any problem they can’t solve Reviewed on: 26th February 2025

Love they have spaces for saving that make it super...

Love they have spaces for saving that make it super easy to save for different things // they have a round up space for when you are spending as well. Easy app to use and have never had any problems especially when using abroad. Reviewed on: 26th February 2025

Starling Current Account

I’ve been with starling for over 5 years now and had to engage with support a few times, every experience was professionally and promptly handled and the agents were friendly with little to no queues on the phone lines. Reviewed on: 26th February 2025

I have a euro account with the same card I can put i...

I have a euro account with the same card I can put into euros when the rate is higher. Reviewed on: 26th February 2025

Whenever I contact Starling bank, either online or o...

Whenever I contact Starling bank, either online or on the phone, staff are always helpful and have always found an answer to any problem. Reviewed on: 26th February 2025

Very good experience so far with this bank

Very good experience so far with this bank Reviewed on: 20th February 2025

Reply from Starling Bank Hi Usman, thanks for the glowing review! It's great to hear you're having a very good experience with us, feel free to reach out to us in the app if you need anything. Thanks again Team Starling. Response date: 25th February 2025

Easy Saver account is inaccessible.

Been a customer for 2+ years but turned down for an Easy Saver account with little or no explanation. Why stimulate demand if you can’t or won’t supply it. Contemptuous treatment of a previously satisfied customer. Will definitely be moving to Chase Reviewed on: 14th February 2025

Reply from Starling Bank Hi David, we're sorry we've been unable to offer you an Easy Saver. The Easy Saver along with the rest of our accounts are subject to eligibility. To keep us and our customers safe, we're unable to go into detail as to how we accept or decline an application. We're truly sorry for the inconvenience caused by this. Team Starling Response date: 17th February 2025

Been with Starling for 6 years, always exemplary ser...

Been with Starling for 6 years, always exemplary service. Reviewed on: 14th February 2025

Reply from Starling Bank Hi Larson, thanks for a great review. It's fantastic to hear you're finding the service exemplary, we'll be sure to keep it up over the coming years! Thanks again, Team Starling. Response date: 25th February 2025

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