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Starling Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (27394 reviews)

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4.94

Based on 27,394 reviews, last reviewed 25th Jan 2026

2400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great bank very responsive Great bank very responsive. Excellent customer service Reviewed on: 25th January 2026

Latest lowest rating:

2

Poor customer service and dispute resolution Poor customer service and dispute resolution Reviewed on: 1st March 2025

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About this product

Starling Bank offer a current account that allows you to track your spending across 56 categories.

You can manage your current account through Starling Bank’s award-winning app. Current accounts include the option to set up Saving Spaces which are like virtual change jars within your account.

Starling Bank current account reviews help you find out what it’s like to be a customer. If you’ve used Starling Bank before, you can also leave a review and share your experience.

Starling Bank Current Account reviews (27394)

Review of the Starling Bank, Current Account:

Lack of support from the Post Officce.

Since I started using Starling Bank. any problems I have had have been overcome extremely quickly, One problem that always niggles is that if the cash machine is out of order the Post Office won't help you but they will help anyone from any other bank. Reviewed on: 12th October 2024

Reply from Starling Bank Glad you've had a good experience overall. Sorry the Post Office hasn't been the same. You should be able to take out a maximum of £300 at the Post. However, not all Post Offices will be able to do this all the time due to the amount of cash held. Response date: 22nd October 2024

Fast and friendly

Starling are always quick to add a new device to your account, and it’s easy to do. one morning, a I got a notification for a transaction at a petrol station. I hadn’t left home. I called to inform them of possible fraud. Turns out the petrol station delayed submitting the transaction for a few weeks. Reviewed on: 2nd April 2025

Easy Straightforward, Rewarding banking

Very easy banking process, savings process, debiting process with cashback earnings and everything easily online Reviewed on: 2nd April 2025

Best banking app

Starling Bank is a fantastic choice for modern banking, offering a sleek, user-friendly app that makes managing money effortless. Setting up an account takes minutes, and the intuitive interface allows users to track spending, set budgets, and manage savings with ease. Real-time notifications and instant payments make day-to-day banking seamless. The app is packed with smart features, like Spaces for saving goals and round-ups to boost savings automatically. With no hidden fees and excellent customer support, Starling delivers a stress-free, digital-first experience. Whether you’re budgeting, saving, or spending, Starling makes it incredibly easy to stay in control of your finances. Reviewed on: 26th March 2025

Reply from Starling Bank Hi Alex, thanks for your review. We’re all about making banking convenient and hassle-free. Knowing that we’re helping you take charge of your finances truly brightens our day! It's great you're making the most of the features we offer, we really enjoy adding our photos to Spaces to make them more personalised. It’s also lovely to know you feel supported by our customer support team. We’re available around the clock and ready to help, no matter how big or small the issue. Thanks again, Team Starling Response date: 31st March 2025

Starling Review

Starling is a good bank with great features. I like how easy it is to use and I am so happy to be a customer of it Reviewed on: 24th March 2025

Excellent service

Customer service is excellent and they quickly resolve issues. App is very user-friendly Reviewed on: 18th March 2025

Easy to organise and manage

Always responds quickly to questions and the interface is very intuitive. I appreciate greatly that they don't fund fossil fuels which is a big reason I switched. I love using the pots for sectioning my money per savings and bills. However, some repeating payments such as apple cannot be added to be deducted from your bills space, which can be a little inconvenient. Reviewed on: 18th March 2025

Just will not listen

When I first started with Starling, they were great. Now however, I find they treat their customers with some disdain. My experience with their feedback process ('starlingbank dot com/contact/') is if you use it, they email you back and tell you to go to the app. If you've crafted a detailed email with your feedback originally, then you are told to go to the app which is limited to 500 characters, you could come unstuck. Challenging for anyone who has communication challenges wishing to articulate feedback effectively. They also do not respond to any feedback submitted. So I officially complained, Starling upheld my complaint and agreed their web site is misleading in this regard, but five months later, no change to their website. As this is not a financial matter involving money, the FCA will not look into this. So Starling just continues to ignore and mislead its customers with regards to feedback. Reviewed on: 15th March 2025

The best banking experience by far

I have been using starling for the last 6 months after hearing it recommended on a podcast. I am absolutely in love with the app. It has transformed my banking experience from the highstreet bank I was with. I LOVE the spaces facility, it makes it so much easier to hit savings goals by being able to separate out your money and put a name to that space. The spending tracker is so helpful to actually see where money is going each month. Honestly, the best bank move I have ever made. Thank you starling for transforming day to day banking. Reviewed on: 14th March 2025

Reply from Starling Bank Hi Sarah, we're thrilled you're enjoying banking with Starling. We want banking to be hassle-free, so it's made our day hearing the app and the features we provide are helping you manage your funds better. We hope you enjoy being part of the Starling family for many years to come. Team Starling Response date: 15th March 2025

Best bank

Starling is an exceptional bank which gives you a real alternative to the main stream banks. With better ethical values it is a great bank which app is great easy to use customer service amazing and is great for overseas spending and budgeting. Real time notifications also amazing deffo recommend Reviewed on: 13th March 2025

Love the bank

I absolutely love Starling bank, for both personal, business and joint banking. The app is super easy to use, the customer service is excellent and I love the functionality for tracking spending in the app across merchants and categories. It's also so easy to send money to people. I also love the 'spaces' element. Reviewed on: 13th March 2025

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