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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14226 reviews)

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4.95

Based on 14,226 reviews, last reviewed 6th Jun 2025

294300% increase in 5 star reviews

in the past 90 days

700% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Very helpful and they do everything for you Very helpful and they do everything for you Reviewed on: 6th June 2025

Latest lowest rating:

1

Awful communication. Awful communication. I have been more distressed due to this as creditors are still chasing me and no one seems to listen or help me. a debt was taken... Read more Reviewed on: 6th June 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (14226)

Review of the StepChange, Debt Management:

I felt trapped , was taking antidepressants , could...

I felt trapped , was taking antidepressants , could not see a way out of debt. I now feel like I I will be free of debt at some point and the pressure has been taken off Reviewed on: 25th May 2025

Very helpful and they do everything for you

Very helpful and they do everything for you Reviewed on: 6th June 2025

They took away my stress and worry!

I was in a bit of a mess financially and could not see a way forward I rang step change and they instantly put my mind at ease and helped me sort out all of my financial problems, I am now only a few months away from.being debt free and I am so so grateful, an amazing service, thank you! Reviewed on: 6th June 2025

StepChange have really helped me!

I have had a good experience with StepChange so far and I am pleased I got help when I did, as my debt was crippling me. The only reason I didn't say that StepChange were not good value for money is that they do not charge anything. They just help you sort yourself out, without incurring more debt. Reviewed on: 6th June 2025

Very good and nice people who help

Very good and nice people who help Reviewed on: 6th June 2025

Very helpful and understanding of my situation

Very helpful and understanding of my situation Reviewed on: 6th June 2025

Very helpful and knowledgeable.

Very helpful and knowledgeable. Would recommend. Reviewed on: 6th June 2025

Fantastic Service

Simple process and really helpful and respectful staff that never ever make you feel embarrassed. They do everything they can to help you. Reviewed on: 6th June 2025

Step change has given me peace of mind in sorting my...

Step change has given me peace of mind in sorting my debts. Reviewed on: 6th June 2025

Excellent empathetic support.

Excellent empathetic support. Simple and straightforward application. Reviewed on: 6th June 2025

I am extremely grateful to StepChange for their help...

I am extremely grateful to StepChange for their help and support over the last few years, my debts had become totally unmanageable and I was desperate to find a solution. They were very understanding and set up a repayment plan that has been very effective and has helped me enormously to get back on my feet again. I highly recommend them can't thank them enough. Reviewed on: 6th June 2025

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