Smart Money People Logo

StepChange: Debt Management reviews

4.95
Based on 14,634 reviews, last reviewed 17th Jun 2025
166800% increase in 5 star reviews
in the past 90 days
700% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Great company great help I was in a difficult position and found step change, it was easy to join, easy to set up they were a life saver for me . Reviewed on: 17th June 2025
Liz c's avatar
Liz c

Latest lowest rating:

2

Not impressed It's handy to have just one payment for my debts but the customer service is extremely poor and has caused more stress. They treat you like a number r... Read more Reviewed on: 10th June 2025
L's avatar
L

About this product

StepChange Debt Management reviews (14634)

Review of the StepChange, Debt Management:

This company is here to help !

5
This company is here to help ! Very professional and knowledgeable. Reviewed on: 8th June 2025

Great company great help

5
I was in a difficult position and found step change, it was easy to join, easy to set up they were a life saver for me . Reviewed on: 17th June 2025

Life changing

5
Stepchange has meant that we can live again. Reviewed on: 17th June 2025

Everything and everybody superb,was in a real mess w...

5
Everything and everybody superb,was in a real mess with gambling addiction and depression and could not see a way out until i was told about stepchange,it will be a long time to pay my debts off but i now pay a reasonable amount i can afford and feel like im glad to be alive again Reviewed on: 17th June 2025

Such an amazing charity who help those that need it.

5
Such an amazing charity who help those that need it. Reviewed on: 16th June 2025

Whole process was easy and took all the stress away...

5
Whole process was easy and took all the stress away from me. Reviewed on: 16th June 2025

Helpful and very knowledgeable, contacted all credit...

5
Helpful and very knowledgeable, contacted all creditors and arrange a much more manageable payment plan Reviewed on: 16th June 2025

Really amazing service

5
I was feeling really lost and not sure what to do or how to go about getting help with my debts, after getting in touch with StepChange, I felt such a relief and there is light at the end of the tunnel, they are informative and did not make me feel guilty to be in the situation I found myself in. Reviewed on: 16th June 2025

Helped me to get everything set up easily, and my cr...

5
Helped me to get everything set up easily, and my creditors were happy to wait knowing they’d become involved. Reviewed on: 16th June 2025

It helped me managed all my debts without stress!

5
It helped me managed all my debts without stress! It helped me find a better way of dealing with my financial problems. It’s a great charity that helps people without any charges! Reviewed on: 16th June 2025

Very helpful and always willing to talk to me when n...

5
Very helpful and always willing to talk to me when needed Reviewed on: 16th June 2025

Do you have a different StepChange product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from StepChange?

  • Mortgage Broker

    from StepChange 5.00 from 6 reviews
    StepChange
    View all products