Smart Money People Logo

StepChange: Debt Management reviews

4.95
Based on 13,563 reviews, last reviewed 26th May 2025
230400% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Great Company I have been with Stepchange for some years now and they are very supportive and good. Reviewed on: 26th May 2025
Christy's avatar
Christy

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025
Steven 's avatar
Steven

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (13563)

Review of the StepChange, Debt Management:

Excellent service

5
The uniqueness of handling customer with debt and gove a fantastic peace of mind. Reviewed on: 7th July 2023

Great Company

5
I have been with Stepchange for some years now and they are very supportive and good. Reviewed on: 26th May 2025

I am really grateful for your help and support.

5
I am really grateful for your help and support. Reviewed on: 25th May 2025

been excellent.

5
been excellent. Never had a problem and very shortly I will be debt free. Reviewed on: 25th May 2025

I was a victim of a scam

5
I was a victim of a scam and lost all my money including pensions, savings etc. Without the help of StepChange I would not be here. Reviewed on: 25th May 2025

extremely helpful

5
I have always found them extremely helpful and ready to listen and advise. Reviewed on: 25th May 2025

It was very helpful for me to be given the option of...

5
It was very helpful for me to be given the option of speaking with friendly and helpful staff rather than being confined to dealing with everything online. Reviewed on: 25th May 2025

Non judgemental

5
Very helpful, non judgemental, making life easier to cope and an expected date when all will be clear. Reviewed on: 25th May 2025

I'm so glad I contacted Step Change.

5
I'm so glad I contacted Step Change. They were practical, supportive and completely non-judgemental. I have got back so many hours that I used to spend worrying about debt and I've got an actual date when I'll be debt free. Really recommend! Reviewed on: 25th May 2025

When I was at rock bottom and could see no way out o...

5
When I was at rock bottom and could see no way out of getting on top of my debt..Stepchange helped me so much. I have peace of mind my debts are still being paid but I'm not struggling. Reviewed on: 25th May 2025

Very easy to deal with showed compassion and caring...

5
Very easy to deal with showed compassion and caring throughout the procedure. Reviewed on: 25th May 2025

Do you have a different StepChange product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

StepChange has a range of products available. Check the ratings of each product to find the right one for you. View all products