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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (13865 reviews)

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4.95

Based on 13,865 reviews, last reviewed 29th May 2025

259500% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

My financial difficulties were having an impact on m... My financial difficulties were having an impact on my mental and emotional wellbeing; I felt ashamed, incredibly overwhelmed, and constantly anxious. ... Read more Reviewed on: 29th May 2025

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (13865)

Review of the StepChange, Debt Management:

Don’t be afraid to ask for help!

I’d got into a cycle of using my credit cards for the few days between paying my monthly amount and interest being added, coupled with a store card my monthly expenditure was out of control and my self esteem plummeted. I heard about StepChange through a friend and with their help and support I took a good hard look at my finances and set up a plan. I also have to say that my creditors were fabulous. I’d never missed a payment with any of them but they all supported me. Absolutely not as terrifying as I’d imagined. I’m adjusting to managing my money and curbing my spending but I’m so proud of myself for taking this step and for StepChange being so kind and helpful. Reviewed on: 1st May 2024

They helped when things were getting very difficult.

They helped when things were getting very difficult. Their expertise helped put me at ease. Reviewed on: 29th May 2025

Great experience

Step change have been fantastic. I was really struggling and the worry was all getting to much. Step change reassured me that they could help. The process was easy and they were always there to answer all question and guide me through the process. I’ve been on my plan for a few months now and it’s so much better allowing me to start enjoying life with all the stress of a large debt. Reviewed on: 29th May 2025

Really a life saver!

Really a life saver! Too a lot of our stress and worries away, we were finally able to sleep at night and live normally! Reviewed on: 29th May 2025

Just so helpful and was there for me when I lost my...

Just so helpful and was there for me when I lost my job after 35 years Reviewed on: 29th May 2025

No judgement

It was easy to talk about my money problems without feeling judged. The plan discussed and agreed has taken so much stress of my mind. Reviewed on: 29th May 2025

I am so grateful to them

If you are in financial difficulties I would make them your first port of call. They are a charity who are very professional Reviewed on: 29th May 2025

Helping your self.

It was hard to start with but as time went on it became a lot easier.with very helpful staff and understanding. Everyone from the start were great and put our minds at rest. Reviewed on: 29th May 2025

Stepchange helped me when I had nowhere to turn to a...

Stepchange helped me when I had nowhere to turn to after I lost my job, they are very understanding and guided me through the process tp try and gt me back on track Reviewed on: 29th May 2025

Understanding assistance service respectful

Understanding assistance service respectful Reviewed on: 29th May 2025

Thought I was in a dark deep hole until I reached ou...

Thought I was in a dark deep hole until I reached out to step change , it's changed my life Reviewed on: 29th May 2025

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