Smart Money People Logo

StepChange: Debt Management reviews

4.96
Based on 11,167 reviews, last reviewed 16th Mar 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Recommended Very positive experience, extremely helpful staff, helped every step of the way with my DMP, highly recommended to anyone who needs help can't praise ... Read more Reviewed on: 16th March 2025
Jason c's avatar
Jason c

Latest lowest rating:

1

Above and beyond help 101% I got into alot of debt and was struggling with keeping up with it and then I found Stepchange and they have been a blessing, with all the chaos with ... Read more Reviewed on: 20th May 2024
Murdo G's avatar
Murdo G

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (11167)

Review of the StepChange, Debt Management:

Stress and debt relief

5
Working with StepChange has resulted in me finally working towards getting my debts under control - while the road is not short StepChange have been such a relief. Their support and payment plan established with my major creditors has resulted in me feeling like a weight has been lifted from my shoulders. I haven’t felt this way in years and it’s down to StepChange and the help they’re giving me. Reviewed on: 1st May 2024

Helpful,friendly staff gave good advice,especially w...

5
Helpful,friendly staff gave good advice,especially when I lost my job.Good approach and guidance Reviewed on: 8th August 2024

From hopelessness to peace of mind and hope!

5
I was referred to step change at a time that I was very stressed and fearful. But they managed to negotiate my debt/payment plan to one that I could afford, therefore giving me peace of mind and hope to carry on. I will always be grateful! Reviewed on: 7th August 2024

Amazing Stress Free

5
Step change has helped me I have no need to worry now I can get on with my life Reviewed on: 4th August 2024

StepChange have helped me to become debt free

5
StepChange have helped me to become debt free without any issues Reviewed on: 3rd August 2024

Excellent

5
They were so helpful towards me and went through all my debts with me. Reviewed on: 31st July 2024

When i realize ten plus years ago the financial mess...

5
When i realize ten plus years ago the financial mess i was in , I turn to my daughter and she suggested contacting (Step Change ) I am 85 years old and my time with (Step Change .. and my kids helping ..was a massive relief...I myself have introduce more than 5 friends ..My thanks to ( Step Change ) 1 million times and may you all and your all families be blessed.... Thanking you all... Reviewed on: 11th July 2024

I’ve been with stepchange for a fewl now and t...

5
I’ve been with stepchange for a few years now and they have been very helpful and kind and I thankyou so much Reviewed on: 11th July 2024

very helpful and not judgemental.

5
very helpful and not judgemental. Made my life more easier. and took away all my stress and worries Reviewed on: 11th July 2024

Great support without pressure

5
It has taken me nearly 30 years to pay off my debts but I’m nearly there, only 5 months to go. I have received support without pressure which has really helped me to cope. Thank you . Reviewed on: 8th July 2024

I was scammed over a year ago and Stepchange literal...

5
I was scammed over a year ago and Stepchange literally saved my life. I didn't know where to turn but they have been great and given me my life back. I wouldn't be here without the support I got and still receive. Reviewed on: 5th July 2024

Do you have a different StepChange product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

StepChange has a range of products available. Check the ratings of each product to find the right one for you. View all products