Smart Money People Logo

StepChange: Debt Management reviews

4.95
Based on 14,539 reviews, last reviewed 10th Jun 2025
324500% increase in 5 star reviews
in the past 90 days
700% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Brilliant service from Stepchange Stepchange have been brilliant with me, very understanding and non judgmental, even when I slipped up and was unable to make my first payment they wer... Read more Reviewed on: 10th June 2025
Helen Hughes's avatar
Helen Hughes

Latest lowest rating:

2

Needed to consolidate all my financial issues into o... Needed to consolidate all my financial issues into one lump sum, great at helping budget but still getting constant emails and phone calls months afte... Read more Reviewed on: 7th June 2025
Stuart b's avatar
Stuart b

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (14539)

Review of the StepChange, Debt Management:

StepChange have really helped me manage my debts.

5
StepChange have really helped me manage my debts. They are so helpful and non-judgmental. Thank you Reviewed on: 3rd May 2024

Non judgemental, practical help from people whose kn...

5
Non judgemental, practical help from people whose knowledge & empathy is second to none Reviewed on: 9th June 2025

Stepchange have been there for me through the whole...

5
Stepchange have been there for me through the whole journey to financial security Reviewed on: 9th June 2025

Helpful, friendly & knowledgeable staff provide reas...

5
Helpful, friendly & knowledgeable staff provide reassurance that support is available and options possible Reviewed on: 9th June 2025

I found the service very professional. and helpful

5
I found the service very professional. The advice and plan was of great benefit to me. I am now debt free, and enjoying the feeling after so many years. I would definitely recommend using they service. it has made a big difference to my life. Reviewed on: 9th June 2025

Thanks to StepChange it feels like a huge weight has...

5
Thanks to StepChange it feels like a huge weight has been lifted off my shoulders. I can start living my life again without having to worry about debt all the time. Thank you so much StepChange. Reviewed on: 9th June 2025

They have helped me a lot.

5
They have helped me a lot. They are always just a phone call away and very helpful Reviewed on: 9th June 2025

Awesome service throughout relieved pressure

5
Awesome service throughout relieved pressure Reviewed on: 9th June 2025

Steps to mindful financial management

4
Step Change provided informative and easily accessible financial management support, at a time when I felt overwhelmed by debt and without any other alternative repayment options. Reviewed on: 9th June 2025

Excellent service very happy with the service that w...

5
Excellent service very happy with the service that was provided Reviewed on: 9th June 2025

Emost important is the be...excellent

5
most important is step change listen and give the best helps and advise , also they are available for any questions and help.during I have been with step change services has been excellent. And they have advise me the best way forward.thanks to the organisation and people who work there . Reviewed on: 9th June 2025

Do you have a different StepChange product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

StepChange has a range of products available. Check the ratings of each product to find the right one for you. View all products