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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (13355 reviews)

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4.95

Based on 13,355 reviews, last reviewed 24th May 2025

210300% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great way to get on top of finances, best thing ive... Great way to get on top of finances, best thing ive done to avoid the unwanted letters from debts. Reviewed on: 24th May 2025

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (13355)

Review of the StepChange, Debt Management:

The management of money is good.

The management of money is good. Resolving issues not good. Reviewed on: 7th June 2024

A heavy load off my back

The advisor was knowledgeable, extremely thorough and very sympathetic with my problems. She guided me through all the chapters of the agreement in a helpful and understanding way. Reviewed on: 24th May 2025

Step Change debt Management help us to sort our debt...

Step Change debt Management help us to sort our debt problem out for us Reviewed on: 24th May 2025

Highly satisfied with there help over the years

Highly satisfied with there help over the years Reviewed on: 24th May 2025

Excellent knowledgeable, caring and, non judgmental...

Excellent knowledgeable, caring and, non judgmental staff, put you at your ease, worked with us to find the right solution for us Reviewed on: 24th May 2025

Needed help with my finances.

Needed help with my finances. Stepchange sorted my problems without judgement and helped all the way. Reviewed on: 24th May 2025

Poorly managed

My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025

Such a relief

Couldn't believe how easy and straight forward the process was from start to finish and once done it's a huge relief to actually go to bed and being able to sleep without the stress and worry Reviewed on: 24th May 2025

Excellent advice and solutions .

Excellent advice and solutions . Kind friendly customer advice Reviewed on: 24th May 2025

Very helpful and always on hand for advice!

I am completing a 10 year process with Step Change, they were very informative and helpful, the whole experience was handled with helpful and understanding professional support. Reviewed on: 24th May 2025

My debt management plan was sorted out really quickl...

My debt management plan was sorted out really quickly and I couldn’t be happier with the service and peace of mind that I got from step change. I felt understood and everything was explained to me in a way that I could understand. Reviewed on: 24th May 2025

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