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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (12942 reviews)

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4.95

Based on 12,942 reviews, last reviewed 24th May 2025

170600% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Without your help and advice i would have lost my home. Without your help and advice i would have lost my home. I can not thank you enough.constant help when my circumstances changed. Reviewed on: 24th May 2025

Latest lowest rating:

1

Awful - Just made everything so much worst. Just made everything so much worst. I things that were meant to be added to my plan weren't. I was given mis information told different things by diff... Read more Reviewed on: 23rd May 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (12942)

Review of the StepChange, Debt Management:

Easy to do

Easy to deal with, easy to set up a plan. No worrying just one easy payment each month Reviewed on: 23rd May 2025

StepChange - a life saver

In 2007 I was drowning in debt. I couldn't see anyway out until I contacted StepChange (then Consumer Credit Counselling Service). I cannot praise them highly enough. Although I still have debt it is stable and since 2007 my anxiety is far lower. The advisors are kind, friendly, understanding and extremely helpful. Their website is easy to navigate too. Reviewed on: 24th May 2025

Stepchange staff were always very helpful, non judge...

Stepchange staff were always very helpful, non judgemental and kind. They took the stress away from being in debt and made it feel completely manageable. Reviewed on: 24th May 2025

No judgement

You was amazing ,no judgement and so so helpful I may use you again with a debt that is harassing me Reviewed on: 24th May 2025

Brilliant service, made everything so easy.

Brilliant service, made everything so easy. Reviewed on: 24th May 2025

At the beginning, I didn’t think there was a way out...

At the beginning, I didn’t think there was a way out then someone help me to get sorted through step change . Reviewed on: 24th May 2025

My husband was made redundant twice in two years!

My husband was made redundant twice in two years! The last time he was made redundant at the end of the month two days before payday and obvs no wages paid. It was a very stressful time we were depressed. I had two small children and it was also 9 months before our (unpaid) wedding. My parents told me about stepchange and along with their help an the help from my family we were able to come to an arrangement with creditors very quickly and I slept properly for the first time in weeks and when I woke I didn’t have that massive sinking feeling. Thanks to Stepchange x Reviewed on: 24th May 2025

From first contacting step change everything went sm...

From first contacting step change everything went smoothly and they are always there if you need extra support. Reviewed on: 24th May 2025

They have changed my life .

They have changed my life . I am a single mother and I was really struggling with debt . They helped me create a manageable plan and took an enormous weight off my shoulders. Reviewed on: 24th May 2025

No More Overwhelm

I can honestly say i was completely overwhelmed by my debts, but Step Change helped me manage my debts withinn my budget. They laid out a workable debt management plan and best of all contacted all my creditors to let them know of my payment plan which kept them from harrassing me constantly. Cannot thank Step Change enough. Reviewed on: 24th May 2025

Step change is an incredible company that came to my...

Step change is an incredible company that came to my rescue during a tough time in my life. I was drowning in debt and under immense stress, but when I reached out to them, I was blown away by their efficiency and professionalism. They took my situation, explained everything clearly, and worked smoothly to manage all my debts. They slashed the interest rates and reduced my monthly payments to a manageable amount. The communication was amazing , and they were incredibly easy to talk to. They truly understand how to help you navigate through tough times. I can’t thank them enough for their support and guidance. They’re amazing professionals who went above and beyond to help me when I needed it the most. I highly recommend them to anyone facing financial difficulties. Reviewed on: 24th May 2025

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