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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14303 reviews)

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4.95

Based on 14,303 reviews, last reviewed 7th Jun 2025

301600% increase in 5 star reviews

in the past 90 days

700% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

StepChange helped me sort my finances out. StepChange helped me sort my finances out. Not just that the advice and support helped me at a time that I was struggling to see a way out of the debt... Read more Reviewed on: 7th June 2025

Latest lowest rating:

1

Awful communication. Awful communication. I have been more distressed due to this as creditors are still chasing me and no one seems to listen or help me. a debt was taken... Read more Reviewed on: 6th June 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (14303)

Review of the StepChange, Debt Management:

They are very understanding and non-judgemental

They are very understanding and non-judgemental Reviewed on: 24th May 2025

Excellent customer service provided

Excellent customer service provided Reviewed on: 6th June 2025

Great help and very useful advice

Great help and very useful advice Reviewed on: 6th June 2025

Great help, they put our mind to rest.

Great help, they put our mind to rest. They talked us through loads of questions we had been stressing about. Reviewed on: 6th June 2025

One call

When I owed a lot of money I thought there was no way out put one phone call and I could sleep at nights Reviewed on: 6th June 2025

Helped me breathe again

I'd accumulated debt over a few years, what started as overspending became a problem I started to push under the carpet. I owed four debtors and was no longer eligible for 0% interest transfer rates. I was barely paying the interest. I used Google to find some help and it was really everything I needed. They allow me to pay off my debts in full (rather than declaring myself bankrupt) over many months, at a rate that is entirely affordable. The statements help me understand how many months left. The team deal with all communication with my debtors, leaving me safe and protected and feeling on top of my debts. I'm so grateful for Stepchange. They really saved me. Reviewed on: 6th June 2025

Great service

The only regret I have is that I didn't contact StepChange sooner. They helped me a lot . Reviewed on: 6th June 2025

A life saver and a beacon of light

I was lost in my debt until I got in touch with StepChange Debt Management. This changed everything. I could finally breathe knowing I was in good hands.I had nothing to worry just to pay the monthly agreement. Reviewed on: 6th June 2025

Life savers!

I can’t thank Step Change enough for helping me sort out my finances. Reviewed on: 6th June 2025

Amazing support and guidance

Explained everything in detail and supported me with advice and support for my debt repayment process Reviewed on: 6th June 2025

Extremely helpful and not judgemental at all, walk y...

Extremely helpful and not judgemental at all, walk you through step by step. Reviewed on: 6th June 2025

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