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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (13399 reviews)

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4.95

Based on 13,399 reviews, last reviewed 25th May 2025

214500% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

They took me from being overwhelmed to in control They took me from being overwhelmed with debt to a place where I could manage my payments whilst still paying off my debt.I didn't want to just write ... Read more Reviewed on: 25th May 2025

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (13399)

Review of the StepChange, Debt Management:

The person to person experience was excellent.

The person to person experience was excellent. Everything explained and comprehensive engagement. Very pleased with the help provided. Reviewed on: 24th May 2025

Staff very helpful and always understanding.

Staff very helpful and always understanding. Reviewed on: 25th May 2025

Staff are very pleasant and understanding off your n...

Staff are very pleasant and understanding off your needs Reviewed on: 25th May 2025

Lifted the weight off my shoulders

I was at my whits end, anxious and depressed about my debts, I spoke to Step Change and went through everything with me, sorted out an affordable monthly repayment schedule and took all the pressure off. I now have learnt to live within my means while chipping away my debt. Reviewed on: 25th May 2025

The saviours

I was in a really bad situation due to health and step change have helped me get out of a mess!I they have helped me so much they are super! Reviewed on: 25th May 2025

Death of the love of your life.

From the time I realised I had made many mistakes after my Husbands sudden death at 48. I found him dead after putting a fence up together it was a heart attack, I was diagnosed with PTSD as I did CPR to no avail. I now think there are safe guards in place. Decisions I made were random not thought of, just random! Step change has honestly saved my life as I had a failed suicide attempt, they have given me my life back! Reviewed on: 25th May 2025

Amazing people!

I suffer from anxiety, I hate talking on the phone about my problems, however the team at Step Change are wonderful, and fully understand, and have been amazing with me. Reviewed on: 25th May 2025

best decision I ever made

Absolutely best decision I ever made, helped me stop burying my head in the sand and deal with the problem head on. Reviewed on: 25th May 2025

Peace of mind with step change when I was over...

I got peace of mind with step change when I was overwhelmed not knowing how I’d cope they are a tremendous help Reviewed on: 25th May 2025

They made reducing my debt easy and affordable.

They made reducing my debt easy and affordable. They contacted all my debters and arranged the payments. The reviewing process is good to so if your circumstances change they help adapt your plan. Reviewed on: 24th May 2025

Step change is very helpful charity .

Step change is very helpful charity . Reviewed on: 24th May 2025

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