Write a review

StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (13565 reviews)

View other StepChange products

4.95

Based on 13,565 reviews, last reviewed 26th May 2025

230600% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Non judgmental Life Savers Non judgmental. Compassionate. Understanding. Quick to respond and professional. Life savers. Recommended. Reviewed on: 26th May 2025

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025

Read all reviews See your review

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (13565)

Review of the StepChange, Debt Management:

I went from feeling stressed and at my wits end to b...

I went from feeling stressed and at my wits end to being so relaxed it's unbelievable. All the crap letters and phone calls stopped except for capital one who winge every month just cause they feel they can but to be fair I know not to worry about it as I know they've agreed to a payment plan. So let them winge. Reviewed on: 24th May 2025

When I was at rock bottom and could see no way out o...

When I was at rock bottom and could see no way out of getting on top of my debt..Stepchange helped me so much. I have peace of mind my debts are still being paid but I'm not struggling. Reviewed on: 25th May 2025

Very easy to deal with showed compassion and caring...

Very easy to deal with showed compassion and caring throughout the procedure. Reviewed on: 25th May 2025

Support That Truly Made a Difference

We found ourselves overwhelmed with a significant amount of debt and couldn’t see a way forward. StepChange provided us with practical, compassionate advice and clear, manageable steps to take control of our situation. It was incredibly tough at first, but knowing that something was finally being done brought us much-needed peace of mind. With their support, we stuck to the plan—and now, we’re completely debt-free. The experience has not only lifted a huge weight off our shoulders but also taught us to manage our finances more wisely and with a focus on a more secure future. Reviewed on: 25th May 2025

Stepchange helped in my critical moment

I had to seek the help of Stepchange at a critical time withdeadlines imposed on me by creditors. Stepchange made the process simple and they worked fast to rescue me from financial drowning. With their help I was able to stabilize my own situation. Reviewed on: 25th May 2025

I’m still very concerned about my situation especial...

I’m still very concerned about my situation especially with my credit cards & when they will eventually be paid. I’m still being threatened by county court judgements etc Reviewed on: 25th May 2025

I was completely overwhelmed when I asked for help b...

I was completely overwhelmed when I asked for help but it was the best decision I’ve made. Although it will take a while to become debt free at least I now have enough money to live on and the letters from my debtors have stopped so I can sleep again! Reviewed on: 25th May 2025

It's very efficient and trustworthy company.

It's very efficient and trustworthy company. Reviewed on: 25th May 2025

I have excellent service with stepchange Debt manag...

I have excellent service with stepchange Debt management Reviewed on: 25th May 2025

Going from sleepless nights to peace of mind

Step change have helped me go from having sleepless nights to having peace of mind. Having a family, mortgage and being on a fluctuating salary meant that I fell into a tremendous amount of debt. With step changes help and guidance they have helped me prioritise my bills and get my life back on track. Being in a debt management plan has meant that I have paid off 2 debts so far and back up to date with 3 of my immediate bills. Thank you so much for what you have done for me and my family, I will forever be grateful, although I am still in debt I can now see the path ahead. Reviewed on: 25th May 2025

Stepchange helped me out of drowning debt.

After years of trying to keep up with debts I was finally informed that I had options. Step changed helped me clear all of my debt and saved me from getting any deeper. Everyone I spoke to was really helpful and understanding making me feel so much better about the situation I was in. I am so grateful for their help Reviewed on: 25th May 2025

Do you have a different StepChange product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Debt solutions
from Back2Credit 4.90 from 1623 reviews
Debt Solutions
from Freeze Debt 5.00 from 2 reviews
Debt Advice
from National Debtline 4.94 from 7 reviews

There's still more to see!

StepChange has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub