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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14115 reviews)

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4.95

Based on 14,115 reviews, last reviewed 6th Jun 2025

283700% increase in 5 star reviews

in the past 90 days

600% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

No one can understand financial problem better then... No one can understand financial problem better then Stepchange I found them very helpful and supportive understanding Reviewed on: 6th June 2025

Latest lowest rating:

1

Load of crap, can’t ever talk to anyone. Laos of crap, can’t ever talk to anyone. Set it up and forget about it. Reviewed on: 6th June 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (14115)

Review of the StepChange, Debt Management:

At first i was a bit skeptical about step change, Bu...

At first i was a bit skeptical about step change, But speaking to them was the best thing for me, I went from drowning in debt and worry, To one manageable monthly payment and they worked with me and my creditors and the letters and phone calls stopped over night. I can now see the wood from the trees and i love to see on my debts the balances coming down even better when the account read ZERO Reviewed on: 28th May 2025

I'm so glad I contacted StepChange and got a debt pl...

I'm so glad I contacted StepChange and got a debt plan sorted, my creditors were piling on the interest, it was taking ages to pay it off! It didn't take long once I had a debt management plan with them. Reviewed on: 6th June 2025

Non judgemental, easy to talk to and the DMP was eas...

Non judgemental, easy to talk to and the DMP was easy to arrange. They took care of everything Reviewed on: 6th June 2025

StepChange have provided me with vital support for m...

StepChange have provided me with vital support for many years now, taking away the horrendous stress that I previously suffered. I am very thankful and strongly advise anyone in a difficult financial position to contact them. Reviewed on: 6th June 2025

Very helpful

So helpful and friendly and good at explaining things Reviewed on: 6th June 2025

I didn’t know where to turn when I was told I had a...

I didn’t know where to turn when I was told I had a brain tumour and couldn’t work, lost my income and could no longer afford my payments to credit card companies. Stepchange made it easy to see what I could afford, dealt with my creditors and took the load. Of worry off my shoulders, thanks Stepchange. Reviewed on: 6th June 2025

First class

All good helped me to sort things out Reviewed on: 6th June 2025

StepChange saved me from financial ruin.

StepChange saved me from financial ruin. I had over £20,000 of debt across multiple debtors and struggling to make minimum payments above what I was paying in interest. The advisor I spoke to was very helpful creating a budget and their website also gave some ranges of expenditure for people in similar living situations which is very helpful if you're not great at budgeting - probably one of the main reasons for getting into debt in the first place. The whole process was really easy and I felt a weight come off my shoulders knowing they would contact all the companies on my behalf and negotiate a payment plan that meant I could actually pay off what I owe. Reviewed on: 6th June 2025

If you have debts please go to StepChange.

If you have debts please go to StepChange. They are live savers , Brilliant Reviewed on: 6th June 2025

Thoughtful, open minded and very helpful.

Thoughtful, open minded and very helpful. Made me feel at ease with talking about my financial situation. Willing to listen and give u the proverbial nudfe in the right direction to get back on track. Reviewed on: 6th June 2025

Excellent service.

Excellent service. Helped me so much, I don't know how I would have managed with them Reviewed on: 6th June 2025

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