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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (13934 reviews)

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4.95

Based on 13,934 reviews, last reviewed 3rd Jun 2025

266100% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The best team I was in a critical financial situation and I was drowning in my debts, one of my friends told me about Step change and it changed my life. I am payin... Read more Reviewed on: 3rd June 2025

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (13934)

Review of the StepChange, Debt Management:

Too proud to ask for help!

I contacted Stepchange in 2015 when I finally admitted I needed help to sort my spiraling debt problem, that time I owed £95k mainly caused by using credit cards for purchases and cash Reviewed on: 30th May 2025

So happy with Step change.

So happy with Step change. Felt supported and reassured and am now dept free. Reviewed on: 2nd June 2025

me n a way

Stepchange’ has helped me n a way I could not of imagined and I am really grateful for all of your help THANK YOU Reviewed on: 2nd June 2025

First Class Service

They helped me form a repayment plan when I found myself in a lot of debt. They were very helpful and non judgemental. Reviewed on: 2nd June 2025

They are always very helpful whenever I need to phon...

They are always very helpful whenever I need to phone for advice Reviewed on: 2nd June 2025

Amazing! Thank you for everything.

I was at my lowest and almost lost my home due to my relationship breaking down. The ladies and gents I’ve dealt with at StepChange were amazing. From day one until right now, every call has been friendly, personable, and empathetic. At one point I had to reduce my payments by two thirds, but as long as lines of communication are kept open and they are kept updated, they were able to keep helping me. I am now one payment away from clearing my debt plan and I can’t praise StepChange enough for all of their help and support through it all. Thank you - from the bottom of my heart - thank you Reviewed on: 2nd June 2025

SR 1971 ..

Stepchange taken a lot of pressure of my shoulders by helping me sort my loan payments into an affordable amount I can pay each month . Reviewed on: 2nd June 2025

Very knowledgeable people who are very supportive in...

Very knowledgeable people who are very supportive in a time of huge stress and pressure Reviewed on: 2nd June 2025

Brilliant staff who helped us get on top of things,...

Brilliant staff who helped us get on top of things, no judging just calm and helpful Reviewed on: 2nd June 2025

Invaluable service.

I don't know what I'd have done without StepChange. They have been a complete lifesaver. Highly recommended for anyone in debt and unsure how to get out. Reviewed on: 2nd June 2025

Always keeping me informed and always helpful

Always keeping me informed and always helpful Reviewed on: 1st June 2025

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