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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (13786 reviews)

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4.95

Based on 13,786 reviews, last reviewed 28th May 2025

251900% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I was up the wall , suffering with depression and a... I was up the wall , suffering with depression and angsierty . So stepchange helped pull me out of a dark place. In which I will be eternally great... Read more Reviewed on: 28th May 2025

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (13786)

Review of the StepChange, Debt Management:

Your life given back

When my husband suddenly was ask to take early retirement due to illness over a period of time we thought he was getting a lump sum but no only his mouth wages. We tried to manage it but life was miserable then we were told they will help. Amazing they just took hold of our depts worked out what we could afford now we have our life back and enjoying our retirement and no worries thank you for giving us our life again we've never looked back A10 service Reviewed on: 8th July 2020

Efficient, Compassionate and Free

My problems were dealt with efficiently and compassionately. It has made very positive changes in my life and I can now look forward to a future without debt. I can highly recommend them. There service is completely free of charge. Go nowhere else! Reviewed on: 28th May 2025

Don't be afraid to ask for help

Great help and great advice. They were friendly and very helpful. Reviewed on: 28th May 2025

I was suffering with my mental health and overwhelme...

I was suffering with my mental health and overwhelmed with all of my bills, Stepchange helped me to breath a sigh of relief, I appreciate the help so much. The only problem is I am still being contacted by a couple of the people for my debts stating they haven't been contacted. Reviewed on: 28th May 2025

StepChange helped me when I thought no-one could and...

StepChange helped me when I thought no-one could and I'm so grateful to everyone at Step change for showing me that there are still good people in this world that help other people and for free! Thank you Step change. Reviewed on: 28th May 2025

The only solution to debt in my eyes

We were in a really mess with our debts. Step change offered a debt management plan that has been affordable and our creditors froze the interest. They made sure we still had money in a budget for savings and holidays. Reviewed on: 28th May 2025

Great ser

Was very easy to set up staff were very helpful and easy to talk to had the. Best night's sleep for ages would recommended them to anyone Reviewed on: 28th May 2025

A godsend in the toughest times

I got in touch with stepchange after trying to take my own life. They made everything understandable and easy to digest - since then I’ve managed t pay back circa 30k in just over two years. Reviewed on: 28th May 2025

Listened to my problem and had a sound professional...

Listened to my problem and had a sound professional advice. Reviewed on: 27th May 2025

Caring and understanding

Every thing was very professionally conducted and with compassion when I was in a very difficult situation. Reviewed on: 27th May 2025

I am very happy with my experience with stepchange

I am very happy with my experience with stepchange, my life has gone from stressful and not worth living to feeling manageable and feeling supported to keep on going. I am grateful for their support. They gave me all of the options I would be eligible for and let me choose the one that I thought would be best for me. They were understanding when I contacted customer support with nay queries or concerns. They have been helpful with keeping in touch to update me on where I am at and have been supportive with reviews. Reviewed on: 27th May 2025

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