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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (13869 reviews)

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4.95

Based on 13,869 reviews, last reviewed 29th May 2025

259900% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Was very helpful sorting my finances out Was very helpful sorting my finances out Reviewed on: 29th May 2025

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (13869)

Review of the StepChange, Debt Management:

Recommend

Every person we have spoken to on phone to stepchange have been so helpful friendly and very re-assuring always answering any questions we have they have taken the stress out of our shoulders we couldn't recommend them enough Reviewed on: 28th July 2022

very efficient ,helpful and outstanding

you were very Honest and very loyal, you take time to listen someone's problem and very efficient in helping people who were confused and very stressed with the Debt, you are always ready to help people - very excellent with your service Reviewed on: 29th May 2025

Life saving help thank you.

Life saving help thank you. I have rang several times & your advisers are really helpful putting my mind at rest. Reviewed on: 29th May 2025

Helped managed my dept

Helped managed my dept without anxiety and stress and now I am on top of everything Reviewed on: 29th May 2025

Staff have been invaluable

Every time I have needed to call, they have been invaluable with their advice and support. The staff always listens to what you have to say and then responds accordingly. Excellent service, would highly recommend them if you need advice Reviewed on: 29th May 2025

They helped when things were getting very difficult.

They helped when things were getting very difficult. Their expertise helped put me at ease. Reviewed on: 29th May 2025

Great experience

Step change have been fantastic. I was really struggling and the worry was all getting to much. Step change reassured me that they could help. The process was easy and they were always there to answer all question and guide me through the process. I’ve been on my plan for a few months now and it’s so much better allowing me to start enjoying life with all the stress of a large debt. Reviewed on: 29th May 2025

Really a life saver!

Really a life saver! Too a lot of our stress and worries away, we were finally able to sleep at night and live normally! Reviewed on: 29th May 2025

Just so helpful and was there for me when I lost my...

Just so helpful and was there for me when I lost my job after 35 years Reviewed on: 29th May 2025

No judgement

It was easy to talk about my money problems without feeling judged. The plan discussed and agreed has taken so much stress of my mind. Reviewed on: 29th May 2025

I am so grateful to them

If you are in financial difficulties I would make them your first port of call. They are a charity who are very professional Reviewed on: 29th May 2025

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