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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (13769 reviews)

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4.95

Based on 13,769 reviews, last reviewed 27th May 2025

250200% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Listened to my problem and had a sound professional... Listened to my problem and had a sound professional advice. Reviewed on: 27th May 2025

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (13769)

Review of the StepChange, Debt Management:

Recommend

Every person we have spoken to on phone to stepchange have been so helpful friendly and very re-assuring always answering any questions we have they have taken the stress out of our shoulders we couldn't recommend them enough Reviewed on: 28th July 2022

I was supported with finances during those stressful...

I was supported with finances during those stressful times Reviewed on: 27th May 2025

Just Do It!

Excellent support and helped to reduce all anxiety around debt. They have helped organise payments and deal with several companies to manage the payments. I was super anxious about taking the first step to getting support but they took all the steps to help manage that via email. I didn’t even need to speak over the phone as it was all done online. Reviewed on: 27th May 2025

The staff are very friendly and helpful

The staff are very friendly and helpful Reviewed on: 27th May 2025

I felt like I didn't know which way to turn.

I felt like I didn't know which way to turn. After speaking to someone I felt more confident and the advice was great. I worked everything out and felt supported Reviewed on: 27th May 2025

excellent company to deal with.

StepChange was totally understanding and very helpful, and made what was a very difficult and stressfull time much easier to manage. They gave good advice and assistance to manage the problem. Although the issue is still ongoing we feel it is all under control and now manageable moving forward. Cant speak highly enough of them and their service. Reviewed on: 27th May 2025

A better life

StepChange really helped us and made our life more manageable whilst helping understand how to manage our finances better. Reviewed on: 27th May 2025

Stepchange were professional from the onset, I coul...

Stepchange were professional from the onset, I couldn’t be happier with the service they provide, slowly but surely they are helping me ease my debt burden, I can’t thank them enough, Andrew Reviewed on: 27th May 2025

Having a stressful time I found sc they taked me thr...

Having a stressful time I found sc they taked me through the process and resured me Reviewed on: 27th May 2025

Helped me when I was at my lowest point

Helped me when I was at my lowest point Reviewed on: 27th May 2025

My experience with you is being great

My experience with you is being great Reviewed on: 27th May 2025

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