Write a review

Go to business site

StepChange: Debt advice reviews

Name: Debt advice
Rating: 4.95 (14715 reviews)

View other StepChange products

4.95

Based on 14,715 reviews, last reviewed 31st Dec 2025

67% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I was so stressed wished I had done this years ago m... I was so stressed wished I had done this years ago made my life so simpler and learned to live within my means. Reviewed on: 31st December 2025

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025

Read all reviews See your review

About this product

StepChange offer free and impartial advice to people who want to be free of debt.

The StepChange team will take time to understand your situation and then give you tailored advice based on your circumstances. StepChange can support you through a wide range of debt solutions including debt management plans and IVAs.

StepChange debt advice reviews help you find out what it’s really like to be a customer. If you’ve used StepChange before, you can also leave a review and share your experience.

StepChange Debt advice reviews (14715)

Review of the StepChange, Debt advice:

Easy to do

Easy to deal with, easy to set up a plan. No worrying just one easy payment each month Reviewed on: 23rd May 2025

Outstanding organisation

I’ve been a client for several years. The staff are professional, amicable and reassuring each time I’ve had communications with them. They show empathy and patience. The staff have eliminated any pressure and stress of debt repayments in my experience. Reviewed on: 23rd May 2025

Don't wait act now!

After a messy divorce I found myself maxed out on cards loans etc. Stepchange sorted my debts and now i can finally see the end approaching. Reviewed on: 23rd May 2025

Brilliant, I was struggling a lot with my mental hea...

Brilliant, I was struggling a lot with my mental health due to my debt hanging over my shoulder, but thanks to step change it’s all changed now so Thankyou Reviewed on: 23rd May 2025

Paying interest to clearing my debt in 4 yaars

4 years ago I was no where near figuring out how to solve my financial issues. Amongst other charities I got to know about stepchange and one phone call helped me to get it all started. After initial paperwork everything was done by stepchange dealing with banks and providers. All I had to do was send a few copies of letters received by banks etc. to keep them in the loop. Once things started rolling for few months I didn't need to do anything. Direct debit payment to stepchange was the only thing I needed to keep on top. Hopefully I'm 3 months I'll be fully debt free. Only regret is why didn't I know about this and do it sooner. Reviewed on: 23rd May 2025

Stepchange provides a vitally important service in a...

Stepchange provides a vitally important service in a professional and compassionate manner. Reviewed on: 23rd May 2025

They changed my life

I felt like my world was falling apart before I spoke to step change, but they really helped me and found the best plan for me, I don’t know what I would have done without their help. Reviewed on: 23rd May 2025

Excellent

I was struggling to keep up with payments for things so I then decided to sign up with stepchange and it has been very helpful and less stressful Reviewed on: 23rd May 2025

Step change literally saved my life.

Step change literally saved my life. I was drowning in debt after debt letter. Interest piling up. It was crushing however after speaking with step change and being with them on a DMP for a couple years now the end is actually in site and I will be debt free in two years Reviewed on: 23rd May 2025

Really good and really helpful thank you so so much...

Really good and really helpful thank you so so much Reviewed on: 23rd May 2025

Peace of mind

They don't judge you, and after going through StepChange I can now breathe a sigh of relief that I'm actually clearing my debts and no longer have to worry about those dreaded letters and demands coming through the letterbox. I don't even have to contact my debtors StepChange even take that worry away from you. Reviewed on: 23rd May 2025

Alternative products

Debt advice
from Money Wellness 4.92 from 5260 reviews
Debt Solutions
from Debt Advisory Centre 5.00 from 1 reviews
Debt Solutions
from Debt Movement 3.95 from 18 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub