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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (13418 reviews)

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4.95

Based on 13,418 reviews, last reviewed 25th May 2025

216400% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Step Change changed everything for my future I was in a terrible way when I first spoke to step change. My wife and I had just separated, I had an incredible amount of debt and I didn’t know wher... Read more Reviewed on: 25th May 2025

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (13418)

Review of the StepChange, Debt Management:

My experience has been very positive.

My experience has been very positive. I was referred to step change at a very difficult time, I was nervous before making the initial contact. And when I did, I was very happy and relieved. All the advisors have ever spoken to/worked with have always been professional, kind and patient with me. So far I have managed to clear two smaller debts. I feel more confident and hopeful to manage my day to day life. I will always be grateful. Reviewed on: 23rd May 2025

Amazing service, amazing people!

The continued help and guidance I’ve received has been amazing. I didn’t know where to turn and from day one they have given me kind, non judgemental advice and helped me to find a resolution. Don’t hesitate to contact them. Reviewed on: 25th May 2025

Stepchange are Great

Stepchange are brilliant they are always there to offer support and guidance but most of all they don't judge you Reviewed on: 25th May 2025

I have very good experience with StepChange and the...

I have very good experience with StepChange and the team are very professional, friendly and helpful TThank you very much StepChange Reviewed on: 25th May 2025

Changed my life with my debts can sleep a bit more e...

Changed my life with my debts can sleep a bit more easy thanks stepchange Reviewed on: 25th May 2025

Really got me out the brown stuff.

Really got me out the brown stuff. I found them when i was at my lowest and wothon a few weeks payment plan was set up and there was light at the end of the tunnel. Reviewed on: 25th May 2025

Helped put me at ease with my financial situation wh...

Helped put me at ease with my financial situation which then helped me with my overall situation, friendly staff and fantastic service Reviewed on: 25th May 2025

Helpful service

Very helpful, through bad time, as put all debts in one pot. Reviewed on: 25th May 2025

I found them very helpful when I was in a stress sit...

I found them very helpful when I was in a stress situation. They talked me through the process and helped me feel at ease and confident. It’s continually on your mind and is always a worry but thankfully Stepchange has eased that pressure. Reviewed on: 25th May 2025

Perfectly simple to work through and you're cared for!

I sorted my mums debt put for her via Stepchange. I was talked through her budget which was completed quickly and I was prompted when I wasn't sure about something and that relieved a lot of my mums anxiety knowing that they were helpful and the hard part was already done. Once we'd given the creditor details we were then told what her repayments would be to each account she owed on. It was really that quickly!!! The repayments were more than manageable and the yearly reviews were done by me each time, which only took another few minutes to update her budget. What more can I say, don't fret about your debt, the first step is making that phone call, you won't be judged and you'll be wondering why you didn't do it sooner!!! Reviewed on: 25th May 2025

Staff very helpful and always understanding.

Staff very helpful and always understanding. Reviewed on: 25th May 2025

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