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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (13749 reviews)

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4.95

Based on 13,749 reviews, last reviewed 27th May 2025

248200% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

StepChange 5 star StepChange Debt Charity is an excellent service to use if you know your debts are spiralling out of control, and the threatening letters and phone cal... Read more Reviewed on: 27th May 2025

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (13749)

Review of the StepChange, Debt Management:

I can now sleep at nights.

I have suffered from depression since being diagnosed with PTSD in 1989. Life finally got on top of me, and my general health started to deteriorate as well, when I found I couldn't cope with my financial situation - I was out of work through illness and couldn't find another job because of my age, nearly 70. I was juggling credit cards just to pay the rent, let alone other expenses. I couldn't sleep, and if I did, I awoke in the early hours in a panic. I turned to Stepchange after seeing it recommended on the Martin Lewis website. They have taken control of my debts (made interest free), and I now pay a manageable sum monthly to my creditors. It's a relatively simple process. Simply produce a budget and they do the rest by dealing with the banks. I can now sleep at nights. Reviewed on: 24th May 2025

I was in a very poor situation .

I was in a very poor situation . Stepchange allowed me to have a normal life free of worry. I am very gratefull. Reviewed on: 27th May 2025

Getting life back on track

Helped relieve stress, make life manageable and able to live again Reviewed on: 27th May 2025

Expert advice very clear explanation in ways to mana...

Expert advice very clear explanation in ways to manage your problems Reviewed on: 27th May 2025

Very helpful and sympathetic staff

Very helpful and sympathetic staff Reviewed on: 27th May 2025

From despair to hope

The hardest part is asking for help .You feel as if you have let yourself down as well as everyone else . You feel as if nobody can help & you don't know who to turn to . When I was given the number for StepChange , it took a while to pluck up courage to dial the number. I expected to be judged , told I was a failure . But how wrong was I . It became clear in a few seconds that the person on the other end of the phone wanted to help . It was the best phone call I have ever made . Don't give up , make that call Reviewed on: 27th May 2025

Help when I thought there was nowhere to turn

I was stressed, had nowhere else to turn to and they helped me with everything. Reviewed on: 27th May 2025

Nice and easy to access it has me peace...

Nice and easy to access it has given me peace of mind Reviewed on: 27th May 2025

i dont know where i would be without stepchange.

i dont know where i would be without stepchange. all the stress and worry. ive had an awful time as my daughter passed away. Reviewed on: 27th May 2025

They were really helpful and quick in what they do

They were really helpful and quick in what they do Reviewed on: 27th May 2025

Excellent help and support totally understanding sta...

Excellent help and support totally understanding staff Reviewed on: 27th May 2025

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