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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (13980 reviews)

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4.96

Based on 13,980 reviews, last reviewed 6th Jun 2025

270600% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Very helpful Very helpful and put my mind at rest through this difficult period Reviewed on: 6th June 2025

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (13980)

Review of the StepChange, Debt Management:

Breathe again

After my marriage ended my biggest worry was the £8.500 dept I was left to pay and sort out with only my basic pension to live on. So after seeing an advert I contacted deptfree direct. They were extremely helpful and made no judgement. I was offered a payment plan within my budget. The phone calls an letters from creditors stopped immediately. I could breathe again. All thanks to deptfree direct. Reviewed on: 25th May 2025

Brilliant very good no problems very helpful

Brilliant very good no problems very helpful Reviewed on: 6th June 2025

They've taken so much stress out of my life, I got i...

They've taken so much stress out of my life, I got in a mess after being made redundant and it was stressing me out so much. I got in touch with step change and that stress has been lifted Reviewed on: 6th June 2025

Made me more aware of what I had done ,to my family...

Made me more aware of what I had done ,to my family and my self Reviewed on: 6th June 2025

I was very overwhelmed at first but stepchange helpe...

I was very overwhelmed at first but stepchange helped me through the process. It was easy to do Reviewed on: 6th June 2025

Very helpful and reassuring.

Very helpful and reassuring. at no time did I feel as though I was judged. I feel I am more in control of my finances which really helps to boost my confidence. Reviewed on: 6th June 2025

I was really in a very bad place, when I contacted S...

I was really in a very bad place, when I contacted StepChange and they really helped me sort out my life really, I would say they are angels thank you i don’t know what I would have done otherwise, I opted for dm, which allowed me to sort my life out, Reviewed on: 6th June 2025

Very friendly staff always happy to help and the ser...

Very friendly staff always happy to help and the service is swift and easy to use they take away the stress Reviewed on: 6th June 2025

Understanding, knowledgeable and easy to talk to

I have always found them to be professional, understanding, knowledgeable and easy to talk to. I would recommend that anyone struggling with debt speak with them as although they can't tell you what to do, they give the advice to make an informed decision. Reviewed on: 6th June 2025

Stepchange my Heroes

When I first called Stepchange they were not judgemental and each time I have needed to call the staff have been very helpful and understanding. My debt problem had made life very difficult but they helped so much to make my debts easy to manage. I had a very uncontrollable debt problem which was getting worse with the added interest every month and I did not know what to do. Stepchange helped to get the interest stopped and with a DMP I have got to a point where I will be debt free very soon.. Reviewed on: 6th June 2025

always profesional, and very respectful

always profesional, and very respectful Reviewed on: 5th June 2025

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