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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (13948 reviews)

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4.95

Based on 13,948 reviews, last reviewed 5th Jun 2025

267400% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Debt free after 18 years! 18 years on this plan, you guys are fantastic thank you, my life has changed from the stress at the beginning to now debt free, kind and caring unders... Read more Reviewed on: 5th June 2025

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (13948)

Review of the StepChange, Debt Management:

My saviours

Did not know were to turn , over money problems. But was saved by Step Change. Would recomend Step Change to sort out your mony problems, i wish them all the best. Reviewed on: 25th May 2025

Has really helped my mental health and the ability t...

Has really helped my mental health and the ability to see a end date Reviewed on: 3rd June 2025

Professional to the extreme

Stepchange has taken a lot of pressure off me. They have acted in a very Professional manner also given me hope for the future.. Each and every person I have had contact with have been extremely helpful. Reviewed on: 3rd June 2025

I was in a very dark place

I was in a very dark place and could no longer face the days and nights of worry, the embarrassment of getting in to debt and then not knowing how to sort it all. I couldn't eat or sleep and my health conditions deteriorated. I was not eating more than toasted bread as I couldn't afford to eat or buy food. I had nobody to turn to or help. Stepchange changed that, gave me support, tackled the creditors, help me budget and slowly but surely I have been clearing my debt through stepchange. You helped me survive and get through the darkest times, you would cope with my tearful telephone conversations and your reassurances. My grandaughter now has a grandma and the will to live longer. Reviewed on: 3rd June 2025

Step Change listen.

Step Change listen. There is no need to be frightened talking to them if you are in debt. They explain the process fully and how they can help. They sort your debts out. They leave you enough so you can still live. You may speak to them at any time, even with regular questions if you are not sure. Reviewed on: 2nd June 2025

So happy with Step change.

So happy with Step change. Felt supported and reassured and am now dept free. Reviewed on: 2nd June 2025

me n a way

Stepchange’ has helped me n a way I could not of imagined and I am really grateful for all of your help THANK YOU Reviewed on: 2nd June 2025

First Class Service

They helped me form a repayment plan when I found myself in a lot of debt. They were very helpful and non judgemental. Reviewed on: 2nd June 2025

They are always very helpful whenever I need to phon...

They are always very helpful whenever I need to phone for advice Reviewed on: 2nd June 2025

Amazing! Thank you for everything.

I was at my lowest and almost lost my home due to my relationship breaking down. The ladies and gents I’ve dealt with at StepChange were amazing. From day one until right now, every call has been friendly, personable, and empathetic. At one point I had to reduce my payments by two thirds, but as long as lines of communication are kept open and they are kept updated, they were able to keep helping me. I am now one payment away from clearing my debt plan and I can’t praise StepChange enough for all of their help and support through it all. Thank you - from the bottom of my heart - thank you Reviewed on: 2nd June 2025

SR 1971 ..

Stepchange taken a lot of pressure of my shoulders by helping me sort my loan payments into an affordable amount I can pay each month . Reviewed on: 2nd June 2025

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