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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (13830 reviews)

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4.95

Based on 13,830 reviews, last reviewed 29th May 2025

256100% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Very helpful and kind Well informed staff extremely patient and polite. Every time I spoke to someone they were able to put my mind at ease I wish I knew about the charity ... Read more Reviewed on: 29th May 2025

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (13830)

Review of the StepChange, Debt Management:

Perfect from start to finish.

Debt free finally! Thanks so much to all at step change. You're amazing! Reviewed on: 7th June 2020

Easy to use sight helpfull explinations.

Easy to use sight helpfull explinations. Reviewed on: 28th May 2025

Level headed and honest approach and understanding

A Level headed and honest approach and skillful understanding of my position was made by StepChange. I was helped at every stage of my interaction with them.. Reviewed on: 28th May 2025

Back on track with my finances

My Finance was all over the place with no money left over every month after budgeting. I turned to stepChangers for help and support in this matter. The helped me put all my dept into one adorable payment plan. Now I’m dept free and never been as happy to be back on the right track. Reviewed on: 28th May 2025

At first i was a bit skeptical about step change, Bu...

At first i was a bit skeptical about step change, But speaking to them was the best thing for me, I went from drowning in debt and worry, To one manageable monthly payment and they worked with me and my creditors and the letters and phone calls stopped over night. I can now see the wood from the trees and i love to see on my debts the balances coming down even better when the account read ZERO Reviewed on: 28th May 2025

Peace of mind

I just completed the online questionnaire and set-up my payment method. It was that simple and there is no trying to rip you off like other debt management websites out there. Reviewed on: 28th May 2025

Step change from very start were extremely helpful a...

Step change from very start were extremely helpful and put your mind at rest Reviewed on: 28th May 2025

Friendly team.

Friendly team. Quick response. Nice coordination Reviewed on: 28th May 2025

Step Change helped me helped me understand my situat...

Step Change helped me helped me understand my situation and, take control of my debts and, give me peace of mind. Reviewed on: 28th May 2025

I was in a cross road and confused about my debts.

I was in a cross road and confused about my debts. I was informed about this charity from an old experience a friend had. It was easy to contact them and after an initial appointment, I was accepted and I was assigned a case worker. This person helped me to set up a debt management plan free of charge. When I commenced this I had peace of mind and could sleep. Thank you Step-change Charity. Reviewed on: 28th May 2025

Very helpful, knowledgeable and friendly

Very helpful, knowledgeable and friendly Reviewed on: 28th May 2025

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