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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (13768 reviews)

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4.95

Based on 13,768 reviews, last reviewed 27th May 2025

250100% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Caring and understanding Every thing was very professionally conducted and with compassion when I was in a very difficult situation. Reviewed on: 27th May 2025

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (13768)

Review of the StepChange, Debt Management:

Totally professional, reliable and helpful

I was in deep trouble, didn't know how to get out of it, stepchange helped me, now I'm debt free, I can't thank them enough Reviewed on: 8th July 2020

Really helped me at a very stressful and hard time.

Really helped me at a very stressful and hard time.. Reviewed on: 27th May 2025

Life Changing.

Life Changing. Best decision ever. I'll be debt free Decber 2030. It'll be a nice Christmas. One single managable payment once a month. Stepchange does the rest. All interest and fees frozen. Reviewed on: 27th May 2025

The Step Change Team talk to you on your level.

The Step Change Team talk to you on your level. Follow the on line process, phone for help or advice. I would recommend them to anyone facing financial problems Reviewed on: 27th May 2025

Highly satisfied with the service

Highly satisfied with the service Reviewed on: 27th May 2025

Stepchange help me to make DMP and contact the credi...

Stepchange help me to make DMP and contact the creditors. Without Stepchange I probably cannot pay on time high rates loans. DMP was better choice, thank you for your support! Reviewed on: 27th May 2025

Amazing service

Following an extended period of ill health I ran into some financial difficulties. Step Change were amazing and helped me get on top of my debts.I'm so very grateful to them Reviewed on: 27th May 2025

Avoidance to confidence

Went from avoiding my debt to dealing with it in an affordable way Reviewed on: 27th May 2025

A great relief

Partly through debtors not paying their debts and partly through not being able to sell the business, we found ourselves in debt. After speaking to StepChange, I felt quite relieved that our problem could be resolved and StepChange would do all the communicating with our creditors. Reviewed on: 27th May 2025

Don't hesitate to contact Step change

After weeks of feeling overwhelmed by our debt I contacted Step Change, they were very helpful, answered any questions we had, and only a phone call away if you need to ask questions Now a year later, so pleased we contacted them Reviewed on: 27th May 2025

Peace of mind

I have had peace of mind ever since I have been with stepchange . Before I came to stepchange I was in depression and anxiety panic attacks bad ways . Thank you to stepchange. Reviewed on: 27th May 2025

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