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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14308 reviews)

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4.95

Based on 14,308 reviews, last reviewed 7th Jun 2025

302100% increase in 5 star reviews

in the past 90 days

700% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Such a relief We were in over our heads due to my having to give up work through illness. Stepchange were brilliant. They listened and never once judged us. We hav... Read more Reviewed on: 7th June 2025

Latest lowest rating:

1

Awful communication. Awful communication. I have been more distressed due to this as creditors are still chasing me and no one seems to listen or help me. a debt was taken... Read more Reviewed on: 6th June 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (14308)

Review of the StepChange, Debt Management:

Excellent support and service

Step Change have given men excellent support and service. Reviewed on: 11th July 2020

Great service

The only regret I have is that I didn't contact StepChange sooner. They helped me a lot . Reviewed on: 6th June 2025

A life saver and a beacon of light

I was lost in my debt until I got in touch with StepChange Debt Management. This changed everything. I could finally breathe knowing I was in good hands.I had nothing to worry just to pay the monthly agreement. Reviewed on: 6th June 2025

Life savers!

I can’t thank Step Change enough for helping me sort out my finances. Reviewed on: 6th June 2025

Amazing support and guidance

Explained everything in detail and supported me with advice and support for my debt repayment process Reviewed on: 6th June 2025

Extremely helpful and not judgemental at all, walk y...

Extremely helpful and not judgemental at all, walk you through step by step. Reviewed on: 6th June 2025

Ii found the The team very helpful, and didn’t judge...

Ii found the The team very helpful, and didn’t judge me for having debt Reviewed on: 6th June 2025

Professional & Trustworthy

The SC team listen and are supportive, impartial and non judgemental. They always ensure the plan is affordable and manageable. Reviewed on: 6th June 2025

Very helpful and makes everything understandable , f...

Very helpful and makes everything understandable , friendly people. Reviewed on: 6th June 2025

Truly the best company!

Truly the best company!! Help me immensely to clear my debt without worry! Reviewed on: 6th June 2025

Stepchange - absolutely brilliant organisation.

Stepchange came into our lives when we h ad been scammed out of all our money and I mean all. They were and are an absolutely fantastic organisation and gave us hope in our hour of need. I cannot explain how much they helped us to realise we were not alone and their help was crucial to us when we needed it most. We continue to rely on them with the systems they have put in place for us both. We cannot thank them enough for their continued help and support. Reviewed on: 6th June 2025

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