Write a review

StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (13208 reviews)

View other StepChange products

4.96

Based on 13,208 reviews, last reviewed 24th May 2025

196400% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The person to person experience was excellent. The person to person experience was excellent. Everything explained and comprehensive engagement. Very pleased with the help provided. Reviewed on: 24th May 2025

Latest lowest rating:

2

Do your own research! Difficult to speak with someone. Products and the consequences of taking out a product not clearly explained. Reviewed on: 24th May 2025

Read all reviews See your review

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (13208)

Review of the StepChange, Debt Management:

With you every step of the way (pun intended)

Just finished 6-year IVA, emergency expenditure and furlough delayed things. But SC were there every step (pun). Always at the end of the phone when needed. Reviewed on: 24th May 2024

Helpful, polite and sympathetic.

Helpful, polite and sympathetic. Never been wrong on the advise given Reviewed on: 24th May 2025

They have helped me to manage my dept.

They have helped me to manage my dept, also other family members. Reviewed on: 24th May 2025

All staff are excellent I have always received empat...

All staff are excellent I have always received empathy and felt comfortable discussing issues. They have helped me tremendously. Putting me in control of my finances and relieving my stress Reviewed on: 24th May 2025

Very helpful staff, they did all the leg work and to...

Very helpful staff, they did all the leg work and took an enormous weight off my shoulders. Reviewed on: 24th May 2025

Stepchange have literally changed my life!

Stepchange have literally changed my life! I was experiencing severe depression and anxiety around my finances following the pandemic. Stepchange have provided excellent customer service throughout my interactions, were completely non judgemental and have given me my life back! I am no longer in constant worry over my finances and can now see a way forward. Thank you for everything you have done! Reviewed on: 24th May 2025

I highly recommend Step Change

Whenever I've needed to phone Step Change I've found them to be extremely helpful and friendly to talk to. They go that extra mile really put you at ease. Reviewed on: 24th May 2025

Step change made the process so easy and manageable.

Step change made the process so easy and manageable. I now feel in control of my debt and I wish I had done it sooner. Reviewed on: 24th May 2025

Very knowledgeable and sympathetic.

Very knowledgeable and sympathetic. Easy to contact. Reviewed on: 24th May 2025

Life savers

I honestly don't know know where I would be without StepChange. The help they have given me has changed my life. I was rock bottom, nowhere left to go. Now I feel like I can breathe again. Don't hesitate, contact them today. Reviewed on: 24th May 2025

Step Change literally saved my life.

Step Change literally saved my life. I was a suicide point. Unable to cope with my debts and very little money coming in. No where to turn, until I saw a number for step change. I'm glad I found the courage to ask for help. They didn't judge me. Made it an easy process to fill in the paperwork. Made payments easier to cope with. I can’t praise them enough. Reviewed on: 24th May 2025

Do you have a different StepChange product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Debt Solutions
from Debt Movement 4.31 from 18 reviews
Debt Collection
from CCI Credit Management 5.00 from 1 reviews
Debt Collection
from High Court Enforcement Group 1.63 from 3 reviews

There's still more to see!

StepChange has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub