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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (13772 reviews)

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4.95

Based on 13,772 reviews, last reviewed 28th May 2025

250500% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The only solution to debt in my eyes We were in a really mess with our debts. Step change offered a debt management plan that has been affordable and our creditors froze the interest. The... Read more Reviewed on: 28th May 2025

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (13772)

Review of the StepChange, Debt Management:

Very helpful, informative and non judgmental

Very helpful, informative and non judgmental Reviewed on: 23rd May 2025

Avoidance to confidence

Went from avoiding my debt to dealing with it in an affordable way Reviewed on: 27th May 2025

A great relief

Partly through debtors not paying their debts and partly through not being able to sell the business, we found ourselves in debt. After speaking to StepChange, I felt quite relieved that our problem could be resolved and StepChange would do all the communicating with our creditors. Reviewed on: 27th May 2025

Don't hesitate to contact Step change

After weeks of feeling overwhelmed by our debt I contacted Step Change, they were very helpful, answered any questions we had, and only a phone call away if you need to ask questions Now a year later, so pleased we contacted them Reviewed on: 27th May 2025

Peace of mind

I have had peace of mind ever since I have been with stepchange . Before I came to stepchange I was in depression and anxiety panic attacks bad ways . Thank you to stepchange. Reviewed on: 27th May 2025

My STEP Chance to recovery.

Dear friends. You could not have described my situation more precise than you have. " From overwhelmed,to on top of it ". Since Stepchange, debt, charity, Came to my rescue,i went from regular missing payments,to been up-to-date, with ALL monthly commitments. I went from losing respect from my closest to regular phone calls to see how I'm getting on. But most importantly , you have helped me to understand that you can make ends meet with very little if you have to. Your help gave me that chance. Thank you so much, Michael Georgiou Reviewed on: 27th May 2025

its better to face up then ignore.

its better to face up then ignore. Please face up to it and do something. Its amzing how better you feel. Reviewed on: 27th May 2025

Debt relief and mental relief

From the start of my debt journey the representatives of stepchange have been superb. Knowledgeble, professional and empathetic. The online budgeting tool is brilliant and has helped to bring our debt down by paying Stepchange a monthly amount subsequent to which Stepchange organise payments with debtors. No more debt collection letters, demands or phone calls! Debt relief and mental relief. Reviewed on: 27th May 2025

A friend told me about step change I was so worried...

A friend told me about step change I was so worried about my dept paying out more than I could I wouldn't no what I would of done without there help its Excellent service allows me to carry on without that worry . Reviewed on: 27th May 2025

Stepchange; Simplicity function, Hard work & execution

Stepchange always made me feel as if eventually I could conquer my debt whereas before I thought I’d never be debt free. The DMP was straight forward to understand and they used simple calculations and approaches to develop my particular DMP Reviewed on: 27th May 2025

When you think all is lost talk to Stepchange

I lost my career after covid . I had a great standard of living . Then nothing ! Stepchange helped me through a very tough time and I have moved on now and am mentally in a much better place . Reviewed on: 27th May 2025

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