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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (13856 reviews)

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4.95

Based on 13,856 reviews, last reviewed 29th May 2025

258600% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Staff have been invaluable Every time I have needed to call, they have been invaluable with their advice and support. The staff always listens to what you have to say and then r... Read more Reviewed on: 29th May 2025

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (13856)

Review of the StepChange, Debt Management:

Step change made the process so easy and manageable.

Step change made the process so easy and manageable. I now feel in control of my debt and I wish I had done it sooner. Reviewed on: 24th May 2025

Management

Very helpful and supportive. Took care of my needs Reviewed on: 29th May 2025

The staff at Stepchange are extremly helpful and mak...

The staff at Stepchange are extremly helpful and make you feel at ease. I would reccomend them . First class Reviewed on: 29th May 2025

Really help me Thank you so much

Really help me Thank you so much Reviewed on: 29th May 2025

Very friendly and professional they sorted my DMP wi...

Very friendly and professional they sorted my DMP without any hassle it's lifted a big weight off my shoulders thank you stepchange Reviewed on: 29th May 2025

Marvelous to deal with.

Can't fault it, excellent PR, VERY FRIENDLY, HELPFUL, CLEAR UNDERSTANDING OF HOW TO USE STEPCHANGE, FELT AT EASE. VERY INFORMATIVE AND SORTED MY FINANCES, OF WHICH I AM EXTREMELY HAPPY WITH. THANK YOU STEPCHANGE, WOULD HIGHLY RECOMMEND. Reviewed on: 29th May 2025

They are very good they helping people

They are very good they helping people Reviewed on: 28th May 2025

Easy , helpful people who don’t judge

Easy , helpful people who don’t judge Reviewed on: 28th May 2025

I was supported by kind and understanding staff who...

I was supported by kind and understanding staff who supported me to make a plan. I was very over whelmed with it and it felt like I had no way out. I should have spoke to sort change a lot sooner. Reviewed on: 28th May 2025

Therapeutic and Helpful

It’s easy, straight forward. The staff are very helpful. The charity helped me to organise my finance during the time I had financial difficulties. This reduced my overall distress. Reviewed on: 28th May 2025

Supportive on how to manage my debts

With Step Change, I was well advised that gave me peace of mind to manage my debts. Reviewed on: 28th May 2025

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