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StepChange: Debt Management reviews

4.95
Based on 14,440 reviews, last reviewed 8th Jun 2025
314900% increase in 5 star reviews
in the past 90 days
700% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

4

Friendly staff, ready to help Friendly staff, went through everything and came up with a plan affordable to me. Only knocked a star off because the first advisor didn’t explain tha... Read more Reviewed on: 8th June 2025
Danniella's avatar
Danniella

Latest lowest rating:

2

Needed to consolidate all my financial issues into o... Needed to consolidate all my financial issues into one lump sum, great at helping budget but still getting constant emails and phone calls months afte... Read more Reviewed on: 7th June 2025
Stuart b's avatar
Stuart b

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (14440)

Review of the StepChange, Debt Management:

Every time I have a problem I never had to wait in...

5
Every time I have a problem I never had to wait in a cue for very long to get my problem sorted Reviewed on: 25th May 2025

Advisor was so helpful and very understanding

5
Advisor was so helpful and very understanding Reviewed on: 7th June 2025

Very quick and thurugh .

5
Very quick and thurugh . Understanding my needs. Empathetic. Reviewed on: 7th June 2025

Helped ever step of the way taken a lot stress off m...

5
Helped ever step of the way taken a lot stress off my day today life Reviewed on: 7th June 2025

Many Many Many Thanks!!

5
Contacting Step Change changed my life which otherwise was getting more stressful. Not only I received guidance and help, but it was received in very caring manner, every representative I spoke to was very knowledgable and very friendly. I can't rate them high enough, extremely grateful!! Reviewed on: 7th June 2025

Living abroad I have generally received a quick resp...

5
Living abroad I have generally received a quick response. Reviewed on: 7th June 2025

Great company,

5
Great company, managed to get everything sorted for me Reviewed on: 7th June 2025

If it wasn't for the help i got from Stepchange, I'd...

5
If it wasn't for the help i got from Stepchange, I'd probably be dead. I am deadly serious. For anybody who has money problems, and there must be millions out there, Stepchange is a life saver. Reviewed on: 7th June 2025

Understanding

5
Very understanding and listen to everything they put your mind a rest Reviewed on: 7th June 2025

Good support very helpfull nice people on phone can'...

5
Good support very helpfull nice people on phone can't do enough for you Reviewed on: 7th June 2025

A Saviour...

5
Fantastic help in your hour of need to give you peace of mind Reviewed on: 7th June 2025

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