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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14349 reviews)

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4.95

Based on 14,349 reviews, last reviewed 7th Jun 2025

306000% increase in 5 star reviews

in the past 90 days

700% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Very reassuring to be with Stepchange;. Very reassuring to be with Stepchange; staff always helpful. I like the fact that I can adjust my repayments as required. The recent rise in cost of l... Read more Reviewed on: 7th June 2025

Latest lowest rating:

2

Needed to consolidate all my financial issues into o... Needed to consolidate all my financial issues into one lump sum, great at helping budget but still getting constant emails and phone calls months afte... Read more Reviewed on: 7th June 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (14349)

Review of the StepChange, Debt Management:

DPM support

They helped me setting up my DMP and dealt with my creditors. I felt supported all the way as I always thought there were no options for me. Reviewed on: 27th May 2025

Everything will be okay

I felt like from the very first consultation that everything was going to be okay and this will all be dealt with quickly and appropriately Reviewed on: 7th June 2025

Very helpful and non judgemental

Very helpful and non judgemental Reviewed on: 7th June 2025

Peace of mind

Step change has really been so efficient in helping me managed my debts and have given me peace of mind Reviewed on: 7th June 2025

I was at a low point.

I was at a low point. Debt felt out of control and was taking over my life. StepChange supported me, guided me through the scary stuff with the debtors and helped set up a financial plan. It's like a weight off the shoulders and I am so grateful. Reviewed on: 7th June 2025

Best friend you can find in difficult time . Thank you

Best help you get when you in need, Professional, sympatheitc and very supportive. Reviewed on: 7th June 2025

After struggling with my financial payments I contac...

After struggling with my financial payments I contacted StepChange who have been supportive and enabled me to set up an affordable monthly payment which my debtors have accepted. The communication and support is second to none. Reviewed on: 7th June 2025

Its definitely helped me out.

Its definitely helped me out. Still worried about money problems and get very anxious Reviewed on: 7th June 2025

So knowledgable.

So knowledgable. Helped sort out my debt. Reviewed on: 7th June 2025

Helping hand

Step has been to get my finances together Reviewed on: 7th June 2025

Best thing I've done in years.

Best thing I've done in years. Debt ridden to debt free in 3 years. Now looking to have extra spending/saving money each month. Reviewed on: 7th June 2025

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