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StepChange: Debt Management reviews

4.95
Based on 14,646 reviews, last reviewed 19th Jun 2025
167350% increase in 5 star reviews
in the past 90 days
700% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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3%
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0%
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Latest highest rating:

5

Step Change are life savers. Step Change are life savers. When you get into a financial mess that's encouraged by the greedy banks, that leave you in such a state that you feel yo... Read more Reviewed on: 19th June 2025
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Anonymous

Latest lowest rating:

2

Not impressed It's handy to have just one payment for my debts but the customer service is extremely poor and has caused more stress. They treat you like a number r... Read more Reviewed on: 10th June 2025
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About this product

StepChange Debt Management reviews (14646)

Review of the StepChange, Debt Management:

Absolutely fantastic!

5
They have been excellent. I did look at debt management company but about 30% of the amount I would be paying to them to clear my debts would be going to them as fees. Making it even longer to repay my debts. Take my advice. Just go straight to Step Change. Absolutely fantastic. Reviewed on: 31st May 2025

Best decision I made

5
Incredibly helpful and non-judgemental. Reviewed on: 14th June 2025

Definitely recommend

5
Excellent customer service and easy to navigate website. Has helped massively with my debt issues Reviewed on: 13th June 2025

Happy Days

4
Best we’ve ever tried. Great value and very friendly to talk to and deal with. Reviewed on: 13th June 2025

From struggling to sleep as so no way out - to be in...

5
From struggling to sleep as so no way out - to be ing given hope and to see a light at the end of tunnel, that’s how l can describe your help. Reviewed on: 13th June 2025

Lots of worry gone

5
Took all the worry of my debts away making one affordable monthly payment which I could manage .The team were great at the time giving me lots of advice on how to handle my debt thanks to them nearly debt free now. Reviewed on: 13th June 2025

Straightforward, sympathetic and efficient service

5
Straightforward, sympathetic and efficient service Reviewed on: 13th June 2025

They have been wonderful and grateful for their serv...

5
They have been wonderful and grateful for their services to handle my debts Reviewed on: 13th June 2025

Life changer

5
They take a weight off your mind , also peace of mind , they are a life changer Reviewed on: 13th June 2025

Brilliant with people

5
It was very easy to contact them and they made me feel at ease and comfortable, no hassle to them at all. Reviewed on: 13th June 2025

Great experience

5
Great experience start to finish Reviewed on: 13th June 2025

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