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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (13917 reviews)

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4.95

Based on 13,917 reviews, last reviewed 2nd Jun 2025

264500% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Brilliant staff who helped us get on top of things,... Brilliant staff who helped us get on top of things, no judging just calm and helpful Reviewed on: 2nd June 2025

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (13917)

Review of the StepChange, Debt Management:

Could not recommend enough!!

StepChange has changed my life so much for the positive. I truly cannot fault them! They really are here to help you. They set AFFORDABLE budgets for you to pay back debts each month. I cannot thank the amazing people that work here enough, you really have saved me. Reviewed on: 8th July 2020

I have found them so helpful and made me feel must b...

I have found them so helpful and made me feel must better about my situation. Reviewed on: 30th May 2025

Fantastic ...

Very efficient service, very understanding and each step was explained Reviewed on: 30th May 2025

Amazing help

Very good customer service and immensely helpful Reviewed on: 30th May 2025

Highly recommend StepChange

I’ve been able to pay off one of my debts successfully and without having to pay interest thanks to StepChange - I’m also on my way to nearly paying off a big debt that was eating all my money up prior to contacting StepChange. It’s enabled me to worry less about money whilst still paying any remaining debts off. Reviewed on: 30th May 2025

Everything about this organisation is 5*.

Everything about this organisation is 5*. A game changer for us. Would recommend 100% Reviewed on: 30th May 2025

I was struggling with a debt and Stepchange helped...

I was struggling with a debts and StepChange helped me to set up payment plant and put my mind at ease. Reviewed on: 30th May 2025

Outstanding service.

Outstanding service. Dedicated, friendly. Helpful. Caring. Reviewed on: 30th May 2025

Too proud to ask for help!

I contacted Stepchange in 2015 when I finally admitted I needed help to sort my spiraling debt problem, that time I owed £95k mainly caused by using credit cards for purchases and cash Reviewed on: 30th May 2025

Highly Recommended

It was a great relief to get everything sorted through Stepchange. They were very helpful and positive and the plan has helped me get on top of my finances. They respond quickly to queries and are very knowledgeable. Reviewed on: 30th May 2025

Very helpful and efficient service

Very helpful and efficient service Reviewed on: 30th May 2025

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