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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14436 reviews)

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4.95

Based on 14,436 reviews, last reviewed 8th Jun 2025

314600% increase in 5 star reviews

in the past 90 days

700% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Smooth and reliable process. Smooth and reliable process. A great help to advancing my life forward with little stress. Reviewed on: 8th June 2025

Latest lowest rating:

2

Needed to consolidate all my financial issues into o... Needed to consolidate all my financial issues into one lump sum, great at helping budget but still getting constant emails and phone calls months afte... Read more Reviewed on: 7th June 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (14436)

Review of the StepChange, Debt Management:

Excellent

Stress free very helpful team. Wish I took the leap earlier instead of struggling on for a few years. Reviewed on: 18th June 2021

Living abroad I have generally received a quick resp...

Living abroad I have generally received a quick response. Reviewed on: 7th June 2025

Great company,

Great company, managed to get everything sorted for me Reviewed on: 7th June 2025

If it wasn't for the help i got from Stepchange, I'd...

If it wasn't for the help i got from Stepchange, I'd probably be dead. I am deadly serious. For anybody who has money problems, and there must be millions out there, Stepchange is a life saver. Reviewed on: 7th June 2025

Understanding

Very understanding and listen to everything they put your mind a rest Reviewed on: 7th June 2025

Good support very helpfull nice people on phone can'...

Good support very helpfull nice people on phone can't do enough for you Reviewed on: 7th June 2025

A Saviour...

Fantastic help in your hour of need to give you peace of mind Reviewed on: 7th June 2025

Paying back my debt is much more manageable

After burying my head in the sand I finally came to the realisation that I needed help. I completed the online application with ease, the outcome was brilliant. Much more manageable payments so I’m now able to live my life and have money spare to enjoy family time. The customer service via telephone are also great, I reached out as a had a question and they answered and reassured me. Reviewed on: 7th June 2025

Helped me out of a black hole.

Helped me out when I was struggling to cope with my debts. I can now sleep at night and feel like I am in control and able to breathe. They made me see that there is hope and I can deal with my debt in an affordable way. Reviewed on: 7th June 2025

I'm 54 months in to a 6 year plan a Stepchange have...

I'm 54 months in to a 6 year plan a Stepchange have been there throughout. I was in a dark place with crippling interest charges go on to my account every month from my creditors. The pressure wad taken away after joining up for a Stepchange plan .Probably one of the best decisions I've ever made Reviewed on: 7th June 2025

My journey with step change

My experience with step change was impeccable every thing was fully explained and straight to the point because of step change my life as vastly improved i cannot thank them enough. What this has taught me is to never get into debt again Reviewed on: 7th June 2025

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