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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (13398 reviews)

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4.95

Based on 13,398 reviews, last reviewed 25th May 2025

214400% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Amazing service, amazing people! The continued help and guidance I’ve received has been amazing. I didn’t know where to turn and from day one they have given me kind, non judgemental... Read more Reviewed on: 25th May 2025

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (13398)

Review of the StepChange, Debt Management:

With you every step of the way (pun intended)

Just finished 6-year IVA, emergency expenditure and furlough delayed things. But SC were there every step (pun). Always at the end of the phone when needed. Reviewed on: 24th May 2024

Step change was helpful.

Step change was helpful. The only thing I am concerned about is that although I am paying the monthly instalment through debt change still I have been putted on default for 6 years on my credit report. Would be great full if that default will be removed from my credit report. Reviewed on: 24th May 2025

Best ever decision dealing with Stepchange

Contacted Stepchange 3 years ago and the best decision I made . Very courteous and understanding and have helped enormously Reviewed on: 24th May 2025

Excellent service dedicated to help people like me s...

Excellent service dedicated to help people like me so happy for step change to make it affordable for me to clear my debts with out being harassed highly recommend Reviewed on: 24th May 2025

Great way to get on top of finances, best thing ive...

Great way to get on top of finances, best thing ive done to avoid the unwanted letters from debts. Reviewed on: 24th May 2025

Peace of mind and didn’t judge easy to talk to and h...

Peace of mind and didn’t judge easy to talk to and help with finances and only pay what you can afford Reviewed on: 24th May 2025

Life changed and gaining control

Gone from massive financial worry and not knowing where to turn, to where I am now and have never been better. I was so worried about speaking to someone about what I felt was my failures but there was no judgement at all and only the kindest and most helpful people who understood how easy it can be to get in my position, make me feel positive and much better (not a failure) and help me become strong again - can't recommend enough and given you aren't paying for their help, you are truly making a difference and impact on every penny you pay back toward this goal of being debt free- it feels so good, that I don't want to spend on unnecessary rubbish and just feel good. Thank you Reviewed on: 24th May 2025

Great service and advice

After feeling extremely anxious about the debt I was in the agent made me feel it was easily manageable and talked me through the process and all alternative options I could chose from.Everything was taken at an easy pace with compassion and understanding. Reviewed on: 24th May 2025

Excellent service and advice, got me out of a very d...

Excellent service and advice, got me out of a very difficult situation Reviewed on: 24th May 2025

Bad debts to no debts and less worry.

I was in debt with about 7 different companies, with me having bad mental health ,worry about these debts made my mental health far worse. Stepchange took over control of payments of my debts,I pay one affordable payment to Stepchange and they devide that monthly between the companies that I owe,I in my last year now ,and then I will be debt free. Reviewed on: 24th May 2025

Stepchange saved my life

Stepchange saved my life by helping me solve my debts Reviewed on: 24th May 2025

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