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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (13794 reviews)

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4.95

Based on 13,794 reviews, last reviewed 28th May 2025

252600% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

A Relief to have someone else deal with my creditors. Difficult to get initial contact by phone, but once registered have been very helpful. Developing budget was useful & once payment plan set up, Credi... Read more Reviewed on: 28th May 2025

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (13794)

Review of the StepChange, Debt Management:

An extremely grateful customer

I have been a Stepchange customer for many years, when I first contacted them I was vet overwhelmed and anxious, Stepchange took charge of everything they explained about what they could offer I picked a plan an they dealt with the rest, they are always there to reassure you and answer any questions you may have. Thank you Stepchange I can’t thank you enough for taking my anxiety away from me and I am finally able to sleep at night, thank you so so much for everything you have done for me Reviewed on: 23rd May 2025

A better life

StepChange really helped us and made our life more manageable whilst helping understand how to manage our finances better. Reviewed on: 27th May 2025

Stepchange were professional from the onset, I coul...

Stepchange were professional from the onset, I couldn’t be happier with the service they provide, slowly but surely they are helping me ease my debt burden, I can’t thank them enough, Andrew Reviewed on: 27th May 2025

Having a stressful time I found sc they taked me thr...

Having a stressful time I found sc they taked me through the process and resured me Reviewed on: 27th May 2025

Helped me when I was at my lowest point

Helped me when I was at my lowest point Reviewed on: 27th May 2025

My experience with you is being great

My experience with you is being great Reviewed on: 27th May 2025

StepChange 5 star

StepChange Debt Charity is an excellent service to use if you know your debts are spiralling out of control, and the threatening letters and phone calls are starting to come thick and fast. Make that step and contact these people by phone or online and they will help you manage things. I mostly did things online but also spoke to advisors twice and they were spot on. No judging, just advice and help to get you out of that dark place you've found yourself in. I now have a Debt Management Plan in place (DMP) and am able to make payments to all my creditors that I can afford to. There is light at the end of the tunnel and the people at this debt charity will help you there.. Reviewed on: 27th May 2025

Really helped me at a very stressful and hard time.

Really helped me at a very stressful and hard time.. Reviewed on: 27th May 2025

Life Changing.

Life Changing. Best decision ever. I'll be debt free Decber 2030. It'll be a nice Christmas. One single managable payment once a month. Stepchange does the rest. All interest and fees frozen. Reviewed on: 27th May 2025

The Step Change Team talk to you on your level.

The Step Change Team talk to you on your level. Follow the on line process, phone for help or advice. I would recommend them to anyone facing financial problems Reviewed on: 27th May 2025

Highly satisfied with the service

Highly satisfied with the service Reviewed on: 27th May 2025

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