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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (13868 reviews)

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4.95

Based on 13,868 reviews, last reviewed 29th May 2025

259800% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Always supportive no matter what, really helped me a... Always supportive no matter what, really helped me and my husband through a difficult time Reviewed on: 29th May 2025

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (13868)

Review of the StepChange, Debt Management:

An extremely grateful customer

I have been a Stepchange customer for many years, when I first contacted them I was vet overwhelmed and anxious, Stepchange took charge of everything they explained about what they could offer I picked a plan an they dealt with the rest, they are always there to reassure you and answer any questions you may have. Thank you Stepchange I can’t thank you enough for taking my anxiety away from me and I am finally able to sleep at night, thank you so so much for everything you have done for me Reviewed on: 23rd May 2025

They have been very helpful to me.

They have been very helpful to me. Reviewed on: 29th May 2025

Friendly staff and always have a solution to any pro...

Friendly staff and always have a solution to any problem no matter how big or small they may seem Reviewed on: 29th May 2025

Management

Very helpful and supportive. Took care of my needs Reviewed on: 29th May 2025

The staff at Stepchange are extremly helpful and mak...

The staff at Stepchange are extremly helpful and make you feel at ease. I would reccomend them . First class Reviewed on: 29th May 2025

Really help me Thank you so much

Really help me Thank you so much Reviewed on: 29th May 2025

Very friendly and professional they sorted my DMP wi...

Very friendly and professional they sorted my DMP without any hassle it's lifted a big weight off my shoulders thank you stepchange Reviewed on: 29th May 2025

Marvelous to deal with.

Can't fault it, excellent PR, VERY FRIENDLY, HELPFUL, CLEAR UNDERSTANDING OF HOW TO USE STEPCHANGE, FELT AT EASE. VERY INFORMATIVE AND SORTED MY FINANCES, OF WHICH I AM EXTREMELY HAPPY WITH. THANK YOU STEPCHANGE, WOULD HIGHLY RECOMMEND. Reviewed on: 29th May 2025

They are very good they helping people

They are very good they helping people Reviewed on: 28th May 2025

Easy , helpful people who don’t judge

Easy , helpful people who don’t judge Reviewed on: 28th May 2025

I was supported by kind and understanding staff who...

I was supported by kind and understanding staff who supported me to make a plan. I was very over whelmed with it and it felt like I had no way out. I should have spoke to sort change a lot sooner. Reviewed on: 28th May 2025

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