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StepChange: Debt Management reviews

4.96
Based on 14,149 reviews, last reviewed 6th Jun 2025
287000% increase in 5 star reviews
in the past 90 days
600% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

The best thing I did! The best thing I did! Stepchange have been so helpful and have really improved my life Reviewed on: 6th June 2025
Leah's avatar
Leah

Latest lowest rating:

1

Load of crap, can’t ever talk to anyone. Laos of crap, can’t ever talk to anyone. Set it up and forget about it. Reviewed on: 6th June 2025
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Captain Fcuk You

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (14149)

Review of the StepChange, Debt Management:

Got me back on track, portal is fantastic with month...

5
Got me back on track, portal is fantastic with monthly statements to show progress. Reviewed on: 24th May 2025

When i got myself into trouble ,stepchange were a li...

5
When i got myself into trouble ,stepchange were a lifeline they helped sort everything out for me and explainedwhat i should expect ,nothing was to much bother Reviewed on: 6th June 2025

Step change make my life back to normal

5
From struggling in paying money back to all my creditor. Now, with the help of step change, my creditors have freeze the interest, so I can pay an affordable monthly payment. Reviewed on: 6th June 2025

Really helpful and saved me a lot

5
Really helpful and saved me a lot Reviewed on: 6th June 2025

StepChange literally a breath of fresh air

5
StepChange was literally a breath of fresh air when I was in a very difficult position, post covid. They helped me every step of the way. I can't thank them enough for the support they offered. I felt like a weight had been lifted off my shoulders after chatting with them and getting the process moving. I cannot recommend them highly enough - Thank you Team StepChange. Reviewed on: 6th June 2025

I'm so glad I contacted StepChange and got a debt pl...

5
I'm so glad I contacted StepChange and got a debt plan sorted, my creditors were piling on the interest, it was taking ages to pay it off! It didn't take long once I had a debt management plan with them. Reviewed on: 6th June 2025

Non judgemental, easy to talk to and the DMP was eas...

5
Non judgemental, easy to talk to and the DMP was easy to arrange. They took care of everything Reviewed on: 6th June 2025

StepChange have provided me with vital support for m...

5
StepChange have provided me with vital support for many years now, taking away the horrendous stress that I previously suffered. I am very thankful and strongly advise anyone in a difficult financial position to contact them. Reviewed on: 6th June 2025

Very helpful

5
So helpful and friendly and good at explaining things Reviewed on: 6th June 2025

I didn’t know where to turn when I was told I had a...

5
I didn’t know where to turn when I was told I had a brain tumour and couldn’t work, lost my income and could no longer afford my payments to credit card companies. Stepchange made it easy to see what I could afford, dealt with my creditors and took the load. Of worry off my shoulders, thanks Stepchange. Reviewed on: 6th June 2025

First class

5
All good helped me to sort things out Reviewed on: 6th June 2025