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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14487 reviews)

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4.95

Based on 14,487 reviews, last reviewed 9th Jun 2025

319500% increase in 5 star reviews

in the past 90 days

700% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

It’s a new rebirth. I don’t felt alone with my problems . Reviewed on: 9th June 2025

Latest lowest rating:

2

Needed to consolidate all my financial issues into o... Needed to consolidate all my financial issues into one lump sum, great at helping budget but still getting constant emails and phone calls months afte... Read more Reviewed on: 7th June 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (14487)

Review of the StepChange, Debt Management:

Stepchange have helped me get myself back on track.

Stepchange have helped me get myself back on track. Advisors are extremely helpful and quick to respond to any queries. Reviewed on: 25th May 2025

I’ve had nothing but a positive experience with Step...

I’ve had nothing but a positive experience with StepChange, it provided instant relief to a highly anxious period of our lives. I couldn’t believe how easy it was, and I liked the fact I could do most of it online myself, however there is still the support there if needed. Reviewed on: 8th June 2025

Almost 20 k in debt .

Almost 20 k in debt . I luckily found out about step change with their help and advice. I am repaying my debt , interest on credits cards stopped and phone calls from different credit cards companies/ debt collectors. It is very stressful situation so big THANK YOU to you for your great help Best regards Franxk Reviewed on: 8th June 2025

Stepchange are a must

I found using Stepchange very helpful and informative but also they don't judge you Reviewed on: 8th June 2025

Just what needed to cope with a very dark time.

Just what needed to cope with a very dark time. Thank you Reviewed on: 8th June 2025

Complete life changer for debt problems

Step Change were incredibly helpful in helping us sort out our debt and repayments. Any issues were sorted straight away and they are always on hand with advice, and to help complete the annual review if you need it. Cannot recommend enough - if you need help with debt, these are the people to help - 5* Reviewed on: 8th June 2025

Step change have changed my life all my debts in one...

Step change have changed my life all my debts in one manageable payment means I can get on with my life and not worry Reviewed on: 8th June 2025

i was very overwhelmed by debt and they helped me re...

i was very overwhelmed by debt and they helped me recover control and get back control over my life its great to know my debts are going down in a controllable and manageable way the customer service is excellent its such a weight off my mind Reviewed on: 8th June 2025

Friendly staff, ready to help

Friendly staff, went through everything and came up with a plan affordable to me. Only knocked a star off because the first advisor didn’t explain that debt processing still occur and you can still be taken to court. Second adviser explained all and reassured me, Reviewed on: 8th June 2025

I was in financial trouble my creditors piling up.

I was in financial trouble my creditors piling up. They've helped without extra charges i pay one monthly payment and they pay my creditors. Every year you go through your dmp to see if you can still afford. Reviewed on: 8th June 2025

Always a considerate, friendly voice if ever I need...

Always a considerate, friendly voice if ever I need to contact stepchange. Made to feel at ease, never embarrassed. Reviewed on: 8th June 2025

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