Write a review

StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14293 reviews)

View other StepChange products

4.95

Based on 14,293 reviews, last reviewed 6th Jun 2025

300700% increase in 5 star reviews

in the past 90 days

700% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Excellent customer service provided Excellent customer service provided Reviewed on: 6th June 2025

Latest lowest rating:

1

Awful communication. Awful communication. I have been more distressed due to this as creditors are still chasing me and no one seems to listen or help me. a debt was taken... Read more Reviewed on: 6th June 2025

Read all reviews See your review

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (14293)

Review of the StepChange, Debt Management:

Best thing I have ever done

Step change have changed my life. The support you get and what they do are amazing. So helpful and always understanding. I would Not be where I am today with out them. Reviewed on: 23rd April 2020

Debt advice

Contacted stepchange and they provided excellent advice and help. Reviewed on: 6th June 2025

They are such an empathetic team, they don’t hound y...

They are such an empathetic team, they don’t hound you, they are always there for support, I can honestly say I think step change may have saved my life Reviewed on: 6th June 2025

Helps massively with my money troubled

Helps massively with my money troubled Reviewed on: 6th June 2025

Ex ellent service good advice always really help abo...

Ex ellent service good advice always really help above & beyond in my experience!!! Reviewed on: 6th June 2025

They understood my situation perfectly

I was a tad distressed when I first had contact with StepChange and they were calming, understanding and explained and explained and explained again the answers to my questions. I don't take things in very quickly and they were very patient with me. Reviewed on: 6th June 2025

Peace of mind when in a very difficult position and...

Peace of mind when in a very difficult position and not sure where to turn. Reviewed on: 6th June 2025

It was very easy to talk to someone, they made you f...

It was very easy to talk to someone, they made you feel comfortable knowing that your financial problems will be taken under control. Reviewed on: 6th June 2025

They have helped me so much

Step change has helped me alot with my debt and I appreciate everything they've helped me with Reviewed on: 6th June 2025

Helped me face my financial fears

Helped me deal with my debts when I was unable to manage financially. The staff are always helpful, efficient and understanding. They helped me deal with my anxiety around my finances and feel less out if my depth. Reviewed on: 6th June 2025

Very professional, really, really put my mind at ease.

Very professional, really, really put my mind at ease. Reviewed on: 6th June 2025

Alternative products

Debt Collection
from Advanced Collection Systems 1.00 from 4 reviews
Debt Collection
from High Court Enforcement Group 1.63 from 3 reviews
Debt collection
from Ayom Debt Recovery 1.61 from 76 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub