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StepChange: Debt Management reviews

4.95
Based on 14,370 reviews, last reviewed 7th Jun 2025
308100% increase in 5 star reviews
in the past 90 days
700% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Stepchange, life change The help SC has given me is absolutely 1st class, I’m so grateful Reviewed on: 7th June 2025
Jempo's avatar
Jempo

Latest lowest rating:

2

Needed to consolidate all my financial issues into o... Needed to consolidate all my financial issues into one lump sum, great at helping budget but still getting constant emails and phone calls months afte... Read more Reviewed on: 7th June 2025
Stuart b's avatar
Stuart b

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (14370)

Review of the StepChange, Debt Management:

Fantastic

5
Couldn’t be more helpful, for the first time in years I feel confident I can become debt free Reviewed on: 9th July 2020

In 2019 I was facing crippling credit card debt and...

5
In 2019 I was facing crippling credit card debt and under stress. Step Change dealt with lenders, negotiated an interest freeze with most and set up an affordable payment. I have cleared three of the smaller creditors and am forecast to be free of debt in late 2027. Reviewed on: 7th June 2025

Since Step Change I do not worry as much over my debt

5
Since Step Change I do not worry as much over my debt. They have helped enormously sorting through and getting me on track Reviewed on: 7th June 2025

You feel supported and never shamed

5
The team are compassionate, knowledgeable and really help you through what feels like a hopeless situation. I felt supported and guided by the team. I highly recommend them. Reviewed on: 7th June 2025

I was given peace of mind when I was at my most vuln...

5
I was given peace of mind when I was at my most vulnerable moment after I had a stroke. All the scary calls and letters stopped coming and a grace period of recovering from the stroke. Staff were very patient as was struggling with my speech and also very helpful. I was glad to have someone listening to my financial situation without patronising me. It was the best moment of my life to have this help. Reviewed on: 7th June 2025

Always helpful and can sort any worries about debts

5
Always helpful and can sort any worries about debts Reviewed on: 7th June 2025

Helped me through a difficult time in my life

5
Helped me through a difficult time in my life Reviewed on: 7th June 2025

Everything are explain dealth with.

5
Everything are explain dealth with. And are very efficient Reviewed on: 7th June 2025

I found Step Change so very helpful

5
I found Step Change so very helpful they managed to sort everything out for me Reviewed on: 7th June 2025

Amazing people they do all the hard work

5
Amazing people they do all the hard work Reviewed on: 7th June 2025

I was in a financial mess and Stepchange helped me s...

5
I was in a financial mess and Stepchange helped me sort my debts and still live comfortably at the same time Reviewed on: 7th June 2025

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