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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (11166 reviews)

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4.96

Based on 11,166 reviews, last reviewed 13th Feb 2025

80% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Much easier and more helpful than expected. Much easier and more helpful than expected. A big relief. Reviewed on: 13th February 2025

Latest lowest rating:

1

Above and beyond help 101% I got into alot of debt and was struggling with keeping up with it and then I found Stepchange and they have been a blessing, with all the chaos with ... Read more Reviewed on: 20th May 2024

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (11166)

Review of the StepChange, Debt Management:

Always there in times of need

It was such a relief to get the help I needed managing my creditors. I found it easy to deal with, without being judged at a really difficult time. Reviewed on: 28th July 2022

I was so depressed and didn’t know where I could get...

I was so depressed and didn’t know where I could get help. Somebody recommended you and it changed my life. Reviewed on: 1st June 2024

Very helpful and friendly

Very helpful and friendly. Recommended Reviewed on: 30th May 2024

Professional and compassionate

Stepchange have always treated me professionally but with human compassion. Being in debt can make you feel a failure but there has never been any judgement from anyone I have spoken with at Stepchange. They have been a huge help to me when I have been at my lowest. Reviewed on: 30th May 2024

i was scammed, frauded.

i owe money to a loan company but i did not borrow it the scammers did it and the police said it was fraud and the bank said it was fraud but the loan company said it was not fraud, i have police fraud phone number and same with my bank but i have to pay a very large sum of money back myself and step change helped me with a debt management plan. Reviewed on: 30th May 2024

Lifesavers

StepChange have really helped me with managing my debts all in one place, and for free! Whenever I call, I get through to someone lovely, knowledgable and super helpful. Can't reccomend them enough for anyone struggling with debt. Reviewed on: 30th May 2024

Lifesavers

At a time when I was very, very low, StepChange were able to help me in a practical way in dealing with my debts. By producing a doable repayment programme from my personal income & expenditure, StepChange cleared a path for me to see, and believe, that a future for me did indeed exist. Reviewed on: 30th May 2024

After being made redundant, I was desperate for help...

After being made redundant, I was desperate for help to sort out debt. I contacted Step Change for support, and they have! I can sleep at night, I'm not dodging the calls or worried about what the postman will bring that day. I am paying off my debts, I have given authority to my partner to help me. All my debts are paid in one payment and Step Change do the rest for free! 100% of the funds I pay go towards paying off my debts. The staff I have spoken to are so professional and yet friendly. At NO time have I felt judged, not once. When I was made redundant during covid, I felt desperate, not knowing where to turn, now I'm settled back in a new job, and the stress of repaying my debts is lifted. I cannot thank all the people from Step Change, who have helped me, enough. Reviewed on: 30th May 2024

Using StepChange has been honestly life changing for me

The help I received from StepChange has been honestly life changing. I was in real difficulty with my finances, the situation was getting worse and it was causing me a lot of stress and anxiety. But contacting StepChange helped me get things under control and eased my worries straight away. They are kind, knowledgeable, professional and totally non judgmental. I'm so grateful for their help and ongoing support and would recommend them to anyone struggling with debt. Reviewed on: 29th May 2024

Step change took our debt and turned it into somethi...

Step change took our debt and turned it into something that helped our money factor in everything that needed taking into account as well as managing what we owed. So 'we got this' thanks to their support Reviewed on: 29th May 2024

Staff was so friendly and sympathetic and understand...

Staff was so friendly and sympathetic and understanding. Feel at ease talking to them rather than feeling anxious Reviewed on: 29th May 2024

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StepChange: Debt Management reviews

80% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

StepChange Debt Management reviews (11166)

Always there in times of need

I was so depressed and didn’t know where I could get...

Very helpful and friendly

Professional and compassionate

i was scammed, frauded.

Lifesavers

Lifesavers

After being made redundant, I was desperate for help...

Using StepChange has been honestly life changing for me

Step change took our debt and turned it into somethi...

Staff was so friendly and sympathetic and understand...

Do you have a different StepChange product?

There's still more to see!

Join Smart Money People

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