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StepChange: Debt Management reviews

4.95
Based on 14,472 reviews, last reviewed 8th Jun 2025
318000% increase in 5 star reviews
in the past 90 days
700% increase in 1 star reviews
in the past 90 days
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3%
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Latest highest rating:

5

Everything makes you feel a weight off your shoulders . Everything makes you feel a weight off your shoulders . Friendly service very helpful Reviewed on: 8th June 2025
Pauline D's avatar
Pauline D

Latest lowest rating:

2

Needed to consolidate all my financial issues into o... Needed to consolidate all my financial issues into one lump sum, great at helping budget but still getting constant emails and phone calls months afte... Read more Reviewed on: 7th June 2025
Stuart b's avatar
Stuart b

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

StepChange Debt Management reviews (14472)

Review of the StepChange, Debt Management:

I was drowning Step Change gave me a boat

5
I was drowning and buried my head in the sand about it all as it all heaped on top of me. Contacting step change was the best thing that could ever happen for me financially. Reviewed on: 3rd May 2024

All I can say they are a god send, they have helped...

5
All I can say they are a god send, they have helped me go through everything over the phone. They are friendly,polite and helpful on the phone they never rush me and go over everything until I am ok with it I am very grateful for them thank you Reviewed on: 7th June 2025

I was in a real mess, step change have taken all the...

5
I was in a real mess, step change have taken all the pressure off my shoulders, I am now back in control of my finances Reviewed on: 7th June 2025

Advisor was so helpful and very understanding

5
Advisor was so helpful and very understanding Reviewed on: 7th June 2025

Very quick and thurugh .

5
Very quick and thurugh . Understanding my needs. Empathetic. Reviewed on: 7th June 2025

Helped ever step of the way taken a lot stress off m...

5
Helped ever step of the way taken a lot stress off my day today life Reviewed on: 7th June 2025

Many Many Many Thanks!!

5
Contacting Step Change changed my life which otherwise was getting more stressful. Not only I received guidance and help, but it was received in very caring manner, every representative I spoke to was very knowledgable and very friendly. I can't rate them high enough, extremely grateful!! Reviewed on: 7th June 2025

Living abroad I have generally received a quick resp...

5
Living abroad I have generally received a quick response. Reviewed on: 7th June 2025

Great company,

5
Great company, managed to get everything sorted for me Reviewed on: 7th June 2025

If it wasn't for the help i got from Stepchange, I'd...

5
If it wasn't for the help i got from Stepchange, I'd probably be dead. I am deadly serious. For anybody who has money problems, and there must be millions out there, Stepchange is a life saver. Reviewed on: 7th June 2025

Understanding

5
Very understanding and listen to everything they put your mind a rest Reviewed on: 7th June 2025

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