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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14640 reviews)

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4.95

Based on 14,640 reviews, last reviewed 18th Jun 2025

167050% increase in 5 star reviews

in the past 90 days

700% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Step Change really helped me I have found all my interactions with Step Change so helpful. The people I have spoken to have always been kind, compassionate and non-judgemental Reviewed on: 18th June 2025

Latest lowest rating:

2

Not impressed It's handy to have just one payment for my debts but the customer service is extremely poor and has caused more stress. They treat you like a number r... Read more Reviewed on: 10th June 2025

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About this product

StepChange Debt Management reviews (14640)

Review of the StepChange, Debt Management:

They’ve helped me so much with my debt problems.

They’ve helped me so much with my debt problems. Always kind and supportive Reviewed on: 6th June 2025

Step Change really helped me

I have found all my interactions with Step Change so helpful. The people I have spoken to have always been kind, compassionate and non-judgemental Reviewed on: 18th June 2025

I was feeling overwhelmed and emotional but the staf...

I was feeling overwhelmed and emotional but the staff made me feel at ease. Once the step was taken I then could breathe easier. It helped with my long term mental health. Thank you so much. Reviewed on: 18th June 2025

This service has been a life saver for me and has ta...

This service has been a life saver for me and has taken so much stress off of my shoulders. I've also recommended it to a few of my friends who have since used the service and agree it has been extremely helpful. Reviewed on: 18th June 2025

Brilliant service, professional people

Everything has gone well, the staff have been very helpful, never had any problems related to Stepchange services. If any issues have risen elsewhere, they have always been handled smoothly by Stepchange. Friendly, approachable professional people. Reviewed on: 18th June 2025

Lifesavers

I was at my wits end,I couldn't see a way out. Stepchange really helped me to sort out my finances and arranged repayments to my creditors without me having to interact with them. They've saved my life. Reviewed on: 18th June 2025

I couldn't have asked for better support.

I couldn't have asked for better support. I've been able to manage my debt in a way that felt free and without worry. I felt supported and educated on the steps I needed to take to pay off my debt. I was able to speak to someone who was helpful whenever I had questions. Made the burden of debt a lot easier to manage Reviewed on: 17th June 2025

Great company great help

I was in a difficult position and found step change, it was easy to join, easy to set up they were a life saver for me . Reviewed on: 17th June 2025

Life changing

Stepchange has meant that we can live again. Reviewed on: 17th June 2025

Everything and everybody superb,was in a real mess w...

Everything and everybody superb,was in a real mess with gambling addiction and depression and could not see a way out until i was told about stepchange,it will be a long time to pay my debts off but i now pay a reasonable amount i can afford and feel like im glad to be alive again Reviewed on: 17th June 2025

Such an amazing charity who help those that need it.

Such an amazing charity who help those that need it. Reviewed on: 16th June 2025

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