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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.94 (1814 reviews)

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4.94

Based on 1,814 reviews, last reviewed 10th Mar 2026

139% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Quick and easy to book appointment. Quick and easy to book appointment. Helpful staff Reviewed on: 10th March 2026

Verified source

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1814)

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

An excellent local society

Though disappointed when the local Agency closed, it is good to have an excuse to visit Woodbridge to deal with the excellent staff who are always helpful and this includes telephone chats as well. In a competitive market the rates on at least one of the accounts is attractive. Email responses to enquiries are usually dealt with reasonably quickly and helpfully by another office. Reviewed on: 28th July 2022

Always friendly, knowledgeable people, make every ef...

Always friendly, knowledgeable people, make every effort to accommodate my needs. Reviewed on: 2nd February 2024

Best experience ever

Helpful, polite, excellent service, full explanations Reviewed on: 2nd February 2024

Brilliant local company

Great local company with fantastic local traditions Reviewed on: 2nd February 2024

Hadleigh and Sudbury branch.

Every visit to our Hadleigh or Sudbury branch has been excellent. No fuss, friendly and very knowledgeable about the services available. They do exactly as I could wish for. I have no problem in recommending Suffolk Building Society. Reviewed on: 2nd February 2024

staff are always polite and helpful and seem to give...

staff are always polite and helpful and seem to give a good return on savings Reviewed on: 2nd February 2024

Fortunately no branches closed so still easy walk in...

Fortunately no branches closed so still easy walk in access. Always pleasant ,helpful staff able give required service and offer advice. Reviewed on: 2nd February 2024

I visited to update my savings account.

I visited to update my savings account. The service I received very good advice and service Reviewed on: 2nd February 2024

Great customer care

Great customer care really good staff who handle your enquiry with professionalism and a lovely friendly manner. It makes all the difference visiting a friendly warm branch Reviewed on: 2nd February 2024

Accounts

Ask about my savings and was helped sort out all my accounts Time was no problem. Reviewed on: 2nd February 2024

I’ve saved with SBS my entire life and have always h...

I’ve saved with SBS my entire life and have always had a positive experience using their branches Reviewed on: 2nd February 2024

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