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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.94 (1814 reviews)

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4.94

Based on 1,809 reviews, last reviewed 9th Mar 2026

134% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very helpful advice and very knowledgeable staff Very helpful advice and very knowledgeable staff Reviewed on: 9th March 2026

Verified source

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1814)

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

Very professional iservice and informative about the...

Very professional service and informative about the product I wanted Reviewed on: 2nd February 2024

Support Suffolk

We have opened accounts in the last year & the service? & help was excellent Reviewed on: 2nd February 2024

Easy to set up and very responsive to any questions-...

Easy to set up and very responsive to any questions- the account runs itself Reviewed on: 2nd February 2024

helpful and friendly staff.

helpful and friendly staff. backed up now by a website . Reviewed on: 2nd February 2024

Good experiences lead to further business

Very easy to deal with, and a pleasure to be able to speak to human beings in the Sudbury branch. I originally set up a savings account for my mother, and when she passed away the closure of the account and transfer of funds for probate was handled very sensitively. My wife and I have subsequently opened a savings account for ourselves at Sudbury branch. Reviewed on: 2nd February 2024

Helpful and Engaging

From first contact to making an appointment, and then throughout the actual meeting, the staff of Suffolk Building Society were helpful and transparent in all aspects of the process. Reviewed on: 2nd February 2024

Helpful & friendly staff.

Helpful & friendly staff. Quick response times & you don't normally wait for ages to get through Reviewed on: 2nd February 2024

Savings account..

When i opened the account last year your representative went through all the options and was very efficient and professional. Reviewed on: 2nd February 2024

Excellent!.

The ladies are friendly and very knowledgeable. II applaud them for their helpfulness. Reviewed on: 2nd February 2024

Accessibility

Still on the High Street to talk to face to face Reviewed on: 2nd February 2024

The team in the Ipswich branches are very friendly a...

The team in the Ipswich branches are very friendly and provide great customer service and assistance. They are also very clear and explain everything well so you can make a well rounded decision for the product that best suits your needs. Reviewed on: 2nd February 2024

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