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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.93 (1663 reviews)

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4.94

Based on 1,663 reviews, last reviewed 22nd Jan 2026

40% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very Professional Very professional, very friendly and all aspects of the product explained by Carolyn at the Haverhill branch Reviewed on: 22nd January 2026

Verified source

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1663)

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

All options clearly explained to me and currently Suffolk building society are offering the best ISA rates

I was running slightly late for my appointment due to an accident and a road closure nothing was too much trouble for Diane who processed the relevant paperwork and set my ISA up Reviewed on: 9th August 2023

Helpful, Knowledgeable, Efficient.

Polite, helpful staff. Efficient, sound advice and quick service. Like going into a branch for service. Reviewed on: 20th November 2025

Top Rate Service

Very efficient, very pleasant staff for face to face. Comfortable, relaxed environment. Not rushed in any way. Reviewed on: 18th November 2025

Convenient, Friendly, Fun!

Friendly, Helpful and very patient advisors. Reviewed on: 15th November 2025

Very Friendly People

Very friendly staff / No improvement needed. Reviewed on: 15th November 2025

Friendly face, Local

Friendly helpful - face to face, nice to see person. Reviewed on: 14th November 2025

Approachable, Honest, Understanding

Very helpful adviser. Good Rapport. Quick to understand. Separate needs. Reviewed on: 14th November 2025

Friendly, Helpful and informative.

Very happy with the service and Laura was very helpful and informative. Reviewed on: 14th November 2025

Very, very, Good

I've always had good service and cant think of any improvements. Reviewed on: 14th November 2025

Helpful, Kind, Friendly

Very kind and friendly, very helpful too. Reviewed on: 14th November 2025

Excellent service

We received some excellent service today by Rachel at the Felixstowe branch who went through our options explaining the assortment of accounts and operating them by online, post or in person. So refreshing to be able to talk face to face with some good old fashioned service. Reviewed on: 14th November 2025

Reply from Suffolk Building Society, formerly Ipswich Building Society Hi. That’s very kind of you! We’ve shared your feedback with Rachel and it’s made their day! Response date: 17th November 2025

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