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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

4.94
Based on 1,814 reviews, last reviewed 10th Mar 2026
138% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
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4%
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Latest highest rating:

5

Quick and easy to book appointment. Quick and easy to book appointment. Helpful staff Reviewed on: 10th March 2026
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Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024
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Kellou

About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1814)

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

Very professional iservice and informative about the...

5
Very professional service and informative about the product I wanted Reviewed on: 2nd February 2024

Suffolk Building Society Branch Review

5
I like the local feel and ethos of the Suffolk. Reviewed on: 10th March 2023

Suffolk Building Society Branch Review

5
Conveniently local, but could return to Saturday opening. Reviewed on: 10th March 2023

Suffolk Building Society Branch Review

5
Local, convenient, always friendly and willing to go the extra mile for the customer. Reviewed on: 10th March 2023

Suffolk Building Society Branch Review

5
Within walking distance of my home, opening hours are excellent, a good range of savings products, staff always friendly and helpful. Reviewed on: 10th March 2023

old fashioned processes

2
Had a regular savings account for 3 years - could only get one annual statement despite going into a branch to ask for a print out - said it would have to be posted! No online facility at all to manage or view the account so when I closed the account I had to write a letter and wait for a cheque. Try to support local business but this is not efficient for me. Reviewed on: 10th March 2023
Reply from Suffolk Building Society, formerly Ipswich Building Society Hello, thank you for your review. We are sorry that our service did not meet the standard that we set, and we take all feedback on board in order to better serve our members. We are working on creating a channel for online savings and look forward to sharing updates with members on this soon. Response date: 13th March 2023
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Suffolk Building Society, formerly Ipswich Building Society

Just the Best

5
Always a pleasure to go into a Society building which is actually open and be greeted by friendly, helpful staff. Reviewed on: 6th March 2023

Suffolk Building Society Branch Review

5
Accessible, friendly and supportive. Reviewed on: 4th March 2023

Suffolk Building Society Branch Review

5
Efficient and very friendly staff, and local. Reviewed on: 4th March 2023

Better late than never

5
Have been meaning to open a Savings Account for some time. We have no banks left in town but we have the convenience of the Suffolk Building Society here. Staff were very helpful in opening the account and always extremely pleasant when I go in to put some money in my account. Thank you. Reviewed on: 3rd March 2023

Suffolk Building Society Branch Review

5
The Hadleigh branch is local to us, so convenience is a factor, and friendly service counts a lot. Reviewed on: 2nd March 2023

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