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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

View other Suffolk Building Society, formerly Ipswich Building Society products
4.94
Based on 1,814 reviews, last reviewed 10th Mar 2026
138% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

Quick and easy to book appointment. Quick and easy to book appointment. Helpful staff Reviewed on: 10th March 2026
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Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024
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Kellou
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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1814)

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

High interest annual savings account provides best r...

5
High interest annual savings account provides best rate of any of my accounts. The branch is convenient and friendly. Reviewed on: 2nd February 2024
Philip Spalding's avatar
Philip Spalding

Super friendly local service

4
I have had a savings account for 5 years. I’ve always had great service and they are the friendliest team. Great service and a pleasure to be with them. A great local service. Reviewed on: 16th February 2023
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Suffolk Building Society Branch Review

5
Friendly, polite, helpful staff. Reviewed on: 15th February 2023
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Verified Member

Suffolk Building Society Branch Review

5
Face-to-face appointment was very important to us. Everything was explained really well by Sarah. Good coffee too! Reviewed on: 15th February 2023
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Verified Member

Suffolk Building Society Branch Review

5
Good service, no improvement required. Reviewed on: 15th February 2023
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Verified Member

Suffolk Building Society Branch Review

5
It is local and all the staff are friendly and helpful. I asked a question and immediately they gave me the answer. Then I was able to book an appointment that week, i.e. phoned Tuesday and had appointment Thursday. Reviewed on: 15th February 2023
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Verified Member

Suffolk Building Society Branch Review

5
Over the counter service, friendly staff. Reviewed on: 15th February 2023
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Verified Member

Suffolk Building Society Branch Review

5
Traditional thinking and beliefs that are carried forward. Reviewed on: 15th February 2023
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Verified Member

Friendly, helpful, goes that extra mile

5
Always leaves me with a positive vibe. Staff so helpful and smiley, they feel more like a friend as opposed to the usual just down to business feeling. Good products cover all types of savings for all ages. Bet with them years and never had a problem, plus they do some amazing local experiences for their customers, and raise money for local charities. Reviewed on: 14th February 2023
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Verified Member

Wish I had moved sooner

5
For years I have put up with the derisory rates offered by my bank, however I decided to change things after after recommendation and research I moved our ISA to Suffolk. The switch was seemless, explained and undertaken by the very helpful branch staff(Ravenswood), just wish I had done it sooner. Very happy customer Reviewed on: 13th February 2023
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Verified Member

Good, clear information and friendly staff

4
I am happy with the service but did not approve of the change of name from the Ipswich Building Society and was not asked my opinion. I assume the change cost a lot of money! Reviewed on: 13th February 2023
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