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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.92 (1349 reviews)

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4.92

Based on 1,349 reviews, last reviewed 2nd May 2025

54% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

my first visit to the Felixstowe branch. i went into the new branch in Felixstowe(having previously used the Ipswich branch) I was made welcome & Rachel had time to deal with me,she was very ... Read more Reviewed on: 2nd May 2025

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1349)

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

In branch service review

Face-to-face, very positive and helpful - able to make financial decisions easily. You can talk to someone in branch and open an account straightaway with very knowledgeable/helpful staff. Reviewed on: 30th October 2024

Reply from Suffolk Building Society, formerly Ipswich Building Society Hi. That’s a wonderful review – Thank you! We try and make financial decisions feel easy and informed, so it’s great to hear we’re doing it well. Response date: 1st November 2024

Very good service

Appointment on time good service. Reviewed on: 30th April 2025

Fair, Local, Independent

I Like having a local branch in Hadleigh and having face to face appointments. Reviewed on: 30th April 2025

Trused, welcoming, helpful

All very good - straight forward - understandable. Reviewed on: 30th April 2025

Trustworthy, Local, Helpful

Good customer service. Friendly staff, everything explained fully. Reviewed on: 30th April 2025

Local, Buiding Society

I like investing with the local building society plus rates are competitive. Reviewed on: 30th April 2025

Local, Receptive, Friendly

Local branch, easy to contact very helpful. Reviewed on: 30th April 2025

Very Helpful Friendly

One to one contact with Society. Reviewed on: 30th April 2025

I was really impressed with the personal service and...

I was really impressed with the personal service and attention given to me. The whole organisation seems incredibly well run. A relaxed informative and helpful experience. Reviewed on: 25th April 2025

Reply from Suffolk Building Society, formerly Ipswich Building Society You’re too kind! It’s lovely to hear when things go so well. We hope to repeat the experience again soon! Response date: 30th April 2025

In branch service review

Very helpful and friendly staff. Reviewed on: 25th April 2025

Visit to Woodbridge Branch 15th April to open an ISA...

Visited Woodbridge Branch 15th April to open an ISA Savings Account. Was seen by Jack who was familiar with my savings requirement have seen me on previous occasions. Jack was well prepared and able to answer all my questions. Account was set up and opened within 20 mins. Reviewed on: 23rd April 2025

Reply from Suffolk Building Society, formerly Ipswich Building Society Hi. That’s very kind of you! We’ve shared your feedback with Jack and it’s made their day! Response date: 30th April 2025

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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

54% increase in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1349)

In branch service review

Very good service

Fair, Local, Independent

Trused, welcoming, helpful

Trustworthy, Local, Helpful

Local, Buiding Society

Local, Receptive, Friendly

Very Helpful Friendly

I was really impressed with the personal service and...

In branch service review

Visit to Woodbridge Branch 15th April to open an ISA...

Do you have a different Suffolk Building Society, formerly Ipswich Building Society product?

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