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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.92 (1350 reviews)

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4.92

Based on 1,350 reviews, last reviewed 3rd May 2025

44% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Very friendly and supportive face to face service. Very friendly and supportive, and a cuppa was provided. Quickly & efficiently dealt with our business. Great addition to the town as yet 2 more ban... Read more Reviewed on: 3rd May 2025

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1350)

Review of the Suffolk Building Society, formerly Ipswich Building Society, Savings:

Convenient, efficient, helpful

So far, very positive and efficient handling of my requirements. Reviewed on: 31st October 2024

Reply from Suffolk Building Society, formerly Ipswich Building Society Wow - Thank you for the great feedback! We’ve clearly made a great first impression. No pressure on the second impression…! Response date: 1st November 2024

Visit to Woodbridge Branch 15th April to open an ISA...

Visited Woodbridge Branch 15th April to open an ISA Savings Account. Was seen by Jack who was familiar with my savings requirement have seen me on previous occasions. Jack was well prepared and able to answer all my questions. Account was set up and opened within 20 mins. Reviewed on: 23rd April 2025

Reply from Suffolk Building Society, formerly Ipswich Building Society Hi. That’s very kind of you! We’ve shared your feedback with Jack and it’s made their day! Response date: 30th April 2025

Helpful, Friendly, Understanding

Vicky was very helpful and explained everything clearly. Reviewed on: 22nd April 2025

So far so good!

I've only recently opened an account from the Woodbridge office. I was attracted by the compeitive rates (so far), it being a local financial service provider in my community, the ease of accessing the office given my location and the option to use the services online as I wish. The processes were as pain free as elsewhere. Reviewed on: 17th April 2025

Reply from Suffolk Building Society, formerly Ipswich Building Society Hi. That’s a wonderful review – Thank you! We try and make our account opening process feel easy, so it’s great to hear we’re doing it well. There’s not much that pleases us more than a pleased customer! Response date: 30th April 2025

Local, Friendly, Competitive

Prompt and professional Service. Reviewed on: 17th April 2025

Customer care

Staff in Felixstowe were extremely helpful Reviewed on: 16th April 2025

Reply from Suffolk Building Society, formerly Ipswich Building Society Hello! Thank you so much for such lovely feedback. Hearing from happy customers genuinely gives us a little spring in our step. Response date: 30th April 2025

Friendly, Accessible, Helpful

Luara took the time to explain all the options and answered all my questions without me being rushed or confused. Reviewed on: 15th April 2025

Very Very Satisfied

Very helpful, it was a pleasure. Reviewed on: 15th April 2025

Very Kind Helpful

Excellent service, very helpful. Reviewed on: 15th April 2025

Competitive Rates, Friendly

The accounts and intrest rates satisfy my needs. Reviewed on: 15th April 2025

In branch service review

Helpful staff, you still use passbooks. Reviewed on: 15th April 2025

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